填空题By capitalizing on innovations, many companies were able to become leaders in their industries.

填空题 ·Read this text taken from an article about some key aspects of operations management. ·Choose the best sentence to fill each of the gaps. ·For each gap (9-14), mark one letter (A-H) on your Answer Sheet. ·Do not use any letter more than once. {{B}} The Operations Function{{/B}} Goods are tangible items purchased by individuals or organizations for subsequent uses. Services are intangible items that are consumed when being provided, with the customer taking away or retaining the benefit of that service. But in many commercial situations, what is provided or produced by an organization can be a mixture of both goods and services. In some situations the product will outweigh the service but in other situations it will be the opposite. The operations function is the part of the organization that exists mainly to generate and produce the products.{{U}} (9) {{/U}}.They have a conversion process, some resource inputs into that process, the outputs resulting from the conversions of the inputs, and theinformation feedback about the activities in the operations system.{{U}} (10) {{/U}}. Economists refer to the transformation of resources into goods and services as the production function.{{U}} (11) {{/U}}.This process is what creates the revenue for the company making the products or providing the services.{{U}} (12) {{/U}}. When taking the conversion process into consideration we must take into account that the process is subject to random change and fluctuations. Unplanned or uncontrolled influences may cause the actual output to differ from the planned output.{{U}} (13) {{/U}}.If there is a circumstance in which the Yangzi River of China was to flood, the production of rice would suffer, therefore causing an increase fluctuation in the price of rice.{{U}} (14) {{/U}}.Fluctuations may also tend to be caused by internal problems inherent in the conversion process. Faulty equipment, material imperfections, and of course human errors are only a few of the ideas that affect output quality. A Other natural problems such as lightning, frost, drought, too much rain, etc., will tend to be the major reason for the fluctuation in product quality and price because of availability. B All producers of whether it be a physical object or service have some basic elements in common. C For example, all managers in any organization will need to know how to train their employees, appraise their performance, and so forth. D The end product then becomes an idea where it is deemed a useful idea due to the form, the time, or the place of their availability from the conversion process. E For example, such fluctuations in the product quality or price may be due to the growing weather conditions of many plants of fruit and vegetables. F Once a product is made available to the consumer, that product is sold and converted into cash for that company and the cycle continues. G The general goal for all production is to create some kind of value added, so the outputs are worth more to the consumer than just the sum of the individual inputs. H In some situations the product will outweigh the service but in other situations it will be the opposite.

填空题A businessman trying to sell his business and convincing the buyer that he has confidence in the business he is selling.

填空题TASK ONE - VIEW· For questions 13 - 17, match the extracts with the views, listed A - H.· For each extract, decide which view the speaker expresses.· Write one letter (A - H) next to the number of the extract.A Clients' choices are driven by quality more than price.B You should never criticise your competitors when talking to clients.C Clients value a fully positive attitude in sellers.D You should never forget the importance of cost,E Clients may require you to include apparently unprofitable incentives.F You should develop a relationship with clients before attempting to negotiate,G Clients appreciate the social benefits of doing business,H You should find out as much as possible about a client's business.

填空题What is the opposite of each of these adjectives? practical impractical

填空题TASK ONE - TOPIC TO BE DISCUSSED· For questions 13 - 17, match the extracts with the topics to be discussed at each meeting, listed A - H.· For each extract, choose the topic to be discussed at the meeting.· Write one letter (A- H) next to the number of the extract.A reducing production costsB a possible mergerC staff moraleD putting a new idea into productionE change in market strategyF internal reorganisationG problems in supply chainH organisation of staff training

填空题{{B}}PART ONE{{/B}}{{B}} · Look at the sentences below and following texts. · Which text does each sentence refer to? · For each sentence 1--8, mark one letter A, B, C, D or E. · You will need to use some of the letters more than once.{{/B}} {{B}}A. Stratus signs La Creciente exploration contract{{/B}}Colombian company Stratus Oil ＆ Gas has signed an exploration and production contract with Colombia's hydrocarbons regulator ANH for the La Creciente block in the north of the country, Canadian company Pacific Stratus said in a statement Tuesday. Stratus Oil ＆ Gas is a wholly owned subsidiary of Gran Colombia Oil ＆ Gas, which Pacific Stratus Ventures (TSXV: PVL. H) is in the process of acquiring. La Creciente, formerly known as Guepaje Sur, is in Sucre department, and covers 40,764 acres in San Jorge basin. The Guepaje and Ayombe gas fields are close by, so if La Creciente reaches production it will need only a 2km auxiliary pipeline to link into existing transport infrastructure, the statement said.{{B}}B. Cartellone entering contract mining market{{/B}}Argentine engineering and construction company Jos6 Cartellone Construcciones Civiles (JCCC) is entering the contract mining market, commercial representative Mariano Aranibar told BNamerieas. "We've been working on mining projects for about the last 10 years and we've had operating experience at one mine, moving around 230,000t/y of mineral," he said. The company has experience in earth moving as well as tunneling, and would be looking to work in either open-pit or underground situations, he added. "We have the machinery and qualified and experienced people who have worked in mining operations before in Argentina and Chile," he said.{{B}}C. Belgo considers investing US $ 606nm over 4 years{{/B}}Brazilian long steelmaker Belgo-Mineira is considering a 1.8 bn-real (US $ 606mn) investment plan for the 2004--2007 period, mostly to improve and increase output capacity, a company spokesperson confirmed to BNamericas. The company is investing 480mn reais this year, of which 200mn reais have already been disbursed to double output capacity at its Piracicaba steel mill in Santo Paulo state to 1Mt/y, modernize its Vit6ria mill in Espirito Santo state and improve logistics. Investments for 2005 and 2006 are estimated at 470mn reais a year, with the remaining 430mn reais scheduled for 2007. The investment plan still has to be approved by the company board, the spokesman added.{{B}}D. IBM pushes for banking in retail sector{{/B}}IBM is keeping a close eye on the region's retail sector due to the advances it has made in the last few years, regional financial services vice-president Ricardo Pelegrini told BNamericas. The retail chains have very strong assets, such as large customer databases and market intelligence, and they could use those assets to become strong competition for traditional banks, the executive said. "The store chain should look to this more as a business in and of itself, not just as a tag on its retail business," he said. IBM's retail area is following this industry in countries within the region, as it complements the company's financial services area to be able to improve the service offered to customers, he added.{{B}}E. Comsa wins 1st EFE 2003---2005 investment plan concession{{/B}}Chile's state rail company EFE has awarded Spain's Comsa group the first concession contract that falls under its US $ 998mn investment plan for 2003--2005, EFE president Luis Ajenjo announced during a press conference Tuesday. The 16-year contract entails rehabilitating and maintaining the rail network's northern zone (Zona Norte). This zone covers the Alameda-Limache, Limache-Puerto Valparaiso, Alameda-Talagante, Talagante-Barrancas and Paine-Talagante stretches for a total of 376km. Comsa submitted a bid of US $ 32mri that corresponds to the rehabilitation works, which had a reference price of US $ 38mn. The other bidders were OHL, Azvi and Icil-icafal.

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填空题give a till receipt and any more change required. They provide bags, often

填空题 ·Read the text below about television network. ·In most of the lines (41-52) there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct. ·If a line is correct, write CORRECT on your Answer Sheet. ·If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Television Network As one of the three major commercial networks, CBS was organized in 1928 in which its founder, William Paley, acquired ownership of a 41．the group of radio stations. As the Columbia Broadcasting System 42．expanded its operations, and soon becoming the largest radio network 43．in the United States, it is precociously recognized the potential for the 44．rapidly evolving television broadcasting technology. On July 13th, 45．1931, it began to experimental television broadcasting in New York, 46．and ten years later it began regular black and white week broadcasts 47．over its WCBW TV station in the same city, in which became WCBS TV 48．in November 1946. With Television City in Hollywood, CBS has launched 49．the industry's first full scale production studio there. Today CBS owns 50．television stations, radio stations, home video production and distribution. 51．The CBS Broadcasting Group is composed of six divisions, television 52．network, entertainment, sports, news, local television station, and the radio. For most of commercial television history, CBS has been the leader in prime time ratings, having the highest rated shows in almost every year from the mid-1950s through the mid-1980s.

填空题When a ship (docks) its captain must (complete) a ship's report for the Custom's authorities. When it is (ready to leave), he (completes) a ship's manifest giving details of the vessel. This allows the government to (discover) how much the country imports and exports. It also allows customs to (find) details of passengers and cargo (loaded) the vessel, so they can (estimate) what and who the ship is carrying. Once the captain has (given) these documents the ship can sail. fill out hand over look up find out come in due out make out work out take on

填空题{{B}}PART TWO{{/B}}{{B}} ·Read the following text. ·Choose the best sentence from A--H to fill in each of the gaps. ·For each gap 9--14, mark one letter A--H. ·Do not use any letter more than once.{{/B}} In many companies, a product manager— {{U}}(9) {{/U}}--is responsible for planning related to new products as well as to established ones. A large company may have many product managers who report to higher marketing executives.In many large firms--Procter ＆ Gamble, Pillsbury, and General Foods, to name a few-- the product manager's job is quite broad. {{U}}(10) {{/U}}. Responsibilities may include developing new products along with improving established products. Setting marketing goals, preparing budgets, and developing plans for advertising and field selling activities are some of the product manager's tasks. At the other extreme, some companies limit product managers' activities essentially to the areas of selling and sales promotion. Probably the biggest problem in the product-manager system is that a company will saddle these executives with great responsibility, {{U}}(11) {{/U}}. They must develop the field selling plan, but they have no line authority over the sales force. Product managers do not select advertising agencies, {{U}}(12) {{/U}}. They have a profit responsibility for their brands, yet they are often denied any control over product costs, prices, or advertising budgets, Their effectiveness depends largely on their ability to influence other executives to cooperate with their plans.Most firms that achieve success in product innovation seem to use one of these four organizational structures for new-product development: product-planning committee, new-product department, venture team, or product-manager system.Interestingly enough, there are some indications that {{U}}(13) {{/U}}. The product-manager system was widely adopted and thrived during the period of economic growth, and market expansion in the 1950s to 1970s. In the 1980s, however, {{U}}(14) {{/U}}, coupled with a trend toward strategic planning that stressed centralized managerial control. Because of these environmental forces, one study concludes that the product-manager system is being modified in many companies and eventually will be abolished in some firms.A. the product-manager system may change considerably in the 1990sB. who reports to marketing directorC. yet they don't have to make advertising plansD. many industries experienced slow economic growth in maturing marketsE. yet it may not give them the corresponding authorityF. sometimes called a brand manager or a merchandise managerG. this executive is charged with planning the complete marketing program for a brand of group of productsH. yet they are responsible for developing advertising plans

填空题"Buy gilt-edged securities" my stockbroker said. My stockbroker advised ______

填空题· You will hear five different people who all run their own business. They are talking about how they raised the money to start their business.· For each extract there are two tasks. For Task One, choose the type of business from the list A-H. For Task Two, choose the source of funding for the business from the list A-H.· After you have listened once, replay the recording. BTask One - Type of business/B· For questions 13-17, match the extracts with the types of businesses described, listed A-H.· For each extract, choose the business described.· Write one letter (A-H) next to the number of the extract.A. a travel agencyB. a supermarketC. a building firmD. a clothes manufacturerE. a fast food outletF. a business bookshopG. a firm of accountantsH. a business language school

填空题Rewrite this telephone conversation using idiomatic and natural English. A Hello, would it be possible to converse with Mr Fernandez? Hello, Can I speak to Mr Fernandez, please?