填空题Innovation ability in the United States used to be the top in the world.

填空题 ·Read the article about management buyouts of companies． ·Choose the best sentence to fill each of the gaps． ·For each gap(9-14)，mark one letter(A-H)on your Answer Sheet． ·DO not use any Ietter more than once． {{B}} Management Buy-outs of Companies {{/B}} Involving staff in management buy-out(MBO)negotiations can help smoo．th the path for the future．Employees are becoming increasingly familiar with the fluctuations and instability that their working environments can present．It's not just mergers and acquisitions that can upset the situation．Internal MBOs can also be particularly unsetting for employees．In some cases，the MBO takes place to save an ailing company．In others，it is the result of senior management and board disagreements，or is to prevent a hostile takeover bid．{{U}} (9) {{/U}}．This insecurity can be very damaging．One of the most important factors，often not considered during the process of an MBO，is the reaction of the workforce，yet it is those employees who more often than not can make or break the future Success of any new management team． {{U}}(10) {{/U}}．By maintaining channels of communication across the floor．new management teams could find the rank and file a useful ally in the bid to take over． Showing those employees that a buy-out could be to their advantage，creating new opportunities for promotion or career development，will in the long-term be advantageous to the entire company． The challenge for new management should be to reinspire employees．{{U}} (11) {{/U}}． If the new team doesn't engage old employees in future plans or consider the contribution they can make，the idea that the MBO was meant to save everyone is lost．In this situation，long-term employees begin to see the new management team and shareholders as the only beneficiaries in the buy-out and feel in the end that the only people saved are those at the top of the corporate ladder．{{U}} (12) {{/U}}．This will mean that the rescue will fail before it has really started． It is depressingly common for new MBO teams not to learn from the past．{{U}} (13) {{/U}}． If the new team can find innovative ways to involve staff activelv in various aspects of the buy-out process，the benefits are manifold．{{U}} (14) {{/U}}．A package with such components can gain their support and be invaluable in building success for the venture，and iS one that enlightened MBO teams tend to adopt． A．Including them in any buy-out，discussions can improve the new company's future prospects． B．In such circumstances it is easy for the new board to make the same mistakes as the old． C．Possibilities for realising these include decision-making，setting goals，and offering the chance of a future stake in the new company． D．Whatever its origins，those lower down the corporate ranks can often be left out of the equation，wondering what is to become of them． E．Nobody benefits if the company fails to meet its objectives． F．Yet the new start represents a golden opportunity． G．This requirement is particularly relevant when a company has failed or when staff have lost faith in the previous management． H．Internal MBOs can also be particularly unsettling for employees．

填空题Correct the underlined words in this conversation. Qiu Qing Hello. I hope you {{U}}didn't{{/U}} (haven't) been waiting long. Paul No. It's OK. I brought some work with me. How are you? Qiu Qing I'm very {{U}}fine{{/U}} {{U}} {{U}} 12 {{/U}} {{/U}}, thank you. And you? Paul Quite busy these days. But things are going well. Qiu Qing I'm glad {{U}}hearing{{/U}} {{U}} {{U}} 13 {{/U}} {{/U}}that. Paul Would you like a coffee? Qiu Qing Yes. that {{U}}is{{/U}} {{U}} {{U}} 14 {{/U}} {{/U}}great. But I don't want to put you {{U}}off{{/U}} {{U}} {{U}} 15 {{/U}} {{/U}}. Paul It's no trouble. But it's instant, I'm afraid. Qiu Qing Don't {{U}}be troubled{{/U}} {{U}} {{U}} 16 {{/U}} {{/U}}. I prefer instant. Paul Sorry, that's my phone ringing. Do you mind if I take the call? Qiu Qing No, of course not. Please {{U}}get forward{{/U}} {{U}} {{U}} 17 {{/U}} {{/U}}. I'm not {{U}}on{{/U}} {{U}} {{U}} 18 {{/U}} {{/U}}a hurry. Paul Sorry about that. So, what about the contract? Do you think Thompson will sign? Qiu Qing Well, I hope {{U}}it{{/U}} {{U}} {{U}} 19 {{/U}} {{/U}}, but I am beginning to doubt {{U}}so{{/U}} {{U}} {{U}} 20 {{/U}} {{/U}}. I have another meeting with them next week. Paul Is there anything I can do to help? Qiu Qing That's kind {{U}}to{{/U}} {{U}} {{U}} 21 {{/U}} {{/U}}you, but I think it's easier for me to deal with the Chinese representative. {{U}}Paul{{/U}} Whatever you prefer.

填空题 How to deal with difficult people on the phoneOne of the skills required of today's successful business people is the ability to deal with difficult people on the phone. The Reed Employment agency has come (31) with some advice to help business people get the best from the caller.First of all, accept that people can be rude when they are (32) pressure. Try to find out (33) they are angry - even if you have to guess. And, importantly, never get angry back. Many problems are caused by a simple misunderstanding. Therefore it is essential (34) remain calm so that you can get to the root of the problem and thus have (35) better chance of resolving it, Understand that maintaining your calm is much easier than it sounds - but you can prepare (36) designing a strategy. Most call centres train staff (37) these techniques; other office workers need to train themselves. The trick is to be really nice back (38) that they end up thanking you for your help, understanding and assistance.Secondly, listen carefully and empathise with the person making the comlaint. You don't (39) to compromise your company or your colleagues just because you show understanding. Agree to a course of action and stick to it and, finally, always try to be courteous. Sometimes you are the one (40) will have to apologise and you just have to accept that.

填空题·Read the article below about new products and services offered by hotels and airlines.·In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.·If a line is correct, write CORRECT on your Answer Sheet.·If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. If it wasn't one thing, it was another one. For almost four years, the travel world was turned upside down and once-peripatetic business travelers were chained to41 their desks. But as the economy picks up and that the general business climate42 improves for this year, corporate travelers are heading back to airports and hotels43 around the world. What they'll find is a vastly different environment for business44 travel. After years of retrenchment, major airlines are growing up again,45 resuming with service on important business-travel, mutes and rebuilding46 in-flight services. Alternate carriers are stronger than ever and hurriedly adding47 business-class services to appeal to the corporate traveler. New hotels are48 opening in major business centers around the world and hoteliers who49 are tweaking their properties with better spas, better beds, better food and50 crisper, more being focused service. And miraculously, prices are down, too. If a51 chorus of "Happy Days Are Here Again" isn't quite appropriate, at least other52 business travelers can hit the road in coming months confident that is, finally, things are getting a little better all the time.

填空题______

填空题Where do managers come from? Good managers are not born~ they are made up. An organization acquires managers mainly in three ways: promoting employees within the organization, hiring employees from other organizations, and hiring employees out of schools and universities. 41．Promoting people within the organization into management positions it can be an 42．excellent idea. It tends to increase motivation. Promoting from them within can also lead to 43．problems. While it can build a company loyalty, it may limit innovation. The new 44．manager may continue the practices and policies of previous managers. Thus as it is vital 45．to hire outside of people from time to time to bring new ideas into the organization. 46．Finding managers with the skills, knowledge, and experience be required to run an 47．organization or department is sometimes difficult. Specialized executive employment 48．agencies often provide with the needed skills to locate viable candidates from other companies 49．Even though if outside people can bring fresh ideas to a company, hiring them may cause 50．resentment among being existing employees. 51．Schools and universities provide a large pool of potential managers. Entry-level 52．applicants can be screened for their potential to develop them into managers. People with specialized management skills are especially good candidates. Some companies offer special training programs for potential managers just getting out of school.

填空题Note: Forwarding agents will collect a consignment and make all the arrangements for shipment to the customer, including documentation if necessary. 11 July, 2007 Dear Mr. Weidman, You were recommended 1 us 2 John Smith, our associates, 3 whom you have operated as forwarding agents. We are looking 4 a reliable company to handle our deliveries 5 Asia, taking care 6 documentation and making sure 7 a safe delivery, as many 8 our products become worthless if damaged. Enclosed you will find a list representing a consignment we wish to send 9 Shanghai 10 China, We would like it to be delivered there 11 road 12 a door-to-door basis. Could you let us have your quotation, and if it is competitive, we can assure you 13 further business 14 the future. Yours sincerely, Peter Anderson Transport Supervisor Encl.

填空题expedition. Naturally, these competitions can be stressful as they test

填空题Supervising employees by remote control requires more skills than when employees are within physical reach.

填空题裁决 仲裁 自然力 仲裁条款 仲裁程序 仲裁裁决 仲裁申请 不可抗力 仲裁承认 仲裁执行 交付仲裁的协议

填空题TaskOne-Problems·Forquestions13-17,matchtheextractswiththeproblems,listedA-H.·Foreachextract,decidewhichproblemforthecompanyismentioned.·Writeoneletter(A-H)nexttothenumberoftheextract.AThedirectors'experiencewasnarrow.BCertainproductswentoutoffashion.CTherewasarelianceonpoor-qualitysupplies.DTherewereconflictsbetweendirectors.EToomanynewproductswerelaunchedatthesametime.FReasonsforprevioussuccessweremisunderstood.GTherewasafailuretounderstandeconomictrends.HSomeadvisorsmadepoorrecommendations...........................

填空题The product life cycle Products have a limited life, not only from the consumer's viewpoint, but also when as far as the producer is concerned. For example, a particular model41. of car might last 5 years before production is stopped and it is replaced42. for by a completely new model. New inventions and technology43. have to made many products obsolete. Fashion can be another major44. as influence on the life of a product. Some products survive because45. they now sell after in different areas. Products, since they have a46. limited life, all have a life cycle. It is obvious that different products47. are last for different lengths of time but their life cycles have certain48. common in elements which can be described as the introduction, growth49. and maturity stages. The length of the product's life cycle can often be50. extended by a modifying the product in some way and this is often done by51. companies to keep their products on the market for a longer period.52. Provided that the product remains so competitive, this can be much less expensive than developing a new model.

填空题Remember! Type 1 If+present will+infinitive=real and possible Type 2 If+past,... would+infinitive=unreal or improbable Use type 1 or 2 conditionals to complete the sentences, using the verbs in brackets. If I were (be) you, I would be (be) very careful.

填空题Strategic alliance may bring negative effects to firms if not properly managed.

填空题 Using wind to generate energyUsing the wind to generate energy is often considered unfeasible. In Great Britain, however, wind power is no longer a subject for cranks and dreamers. (0)H The wind now generates enough electricity to supply 250,000 people. Power companies are investing heavily in the business and windmills are becoming a common sight. (9) Even though wind power is clean and does not produce any greenhouse gases, pressure groups are determined to prevent its spread.The National Wind Power Company wants to develop a huge wind farm on the top of Flaight Hill, an extremely beautiful area of Northern England. If they are given the go-ahead, the company will erect 44 rotors there. (10) They complain that the 60 metre turbines will spoil one of Britain's last remaining areas of natural beauty. They say that this is totally unacceptable. (11) They say that because the turbines are usually seen from some way away, their size would not be noticed because of the scale of the countryside. The idea that wind farms ruin rural areas is not accepted by the British Wind Energy Association. The only problem is that people haven't got used to them yet. (12) They also claim that using the wind is an essential element in attempts to reduce pollution. And this is not all. (13) To support this, they point to statistics which show that 51 per cent of the power generated by wind turbines can be extracted, compared with about 30 per cent of that generated by coal-fired power stations.The government is keen to boost the amount of electricity generated by renewable energy sources. In 1994, renewables, including the wind, produced just 2 per cent of Britain's electricity, compared with almost half from coal-powered stations. In future, the government would like to see at least 10 per cent of the nation's power coming from the wind. (14) This, however, would cover up to 1,250 square miles of countryside. One answer is to locate some of them at sea. It is estimated that as much as 20 per cent of Britain's energy needs could be supplied by, offshore wind turbines by the year 2025.A. Local residents are determined to fight this plan.B. They also dismiss claims that wind technology is inefficient.C. However, this development has not been universally welcomed.D. To achieve this, some 40,000 300-kilowatt turbines would be needed.E. In a press release they state that the countryside is always changing and they deny that wind machines look ugly.F. Recent research, however, has indicated some new problems.G. Such allegations are dismissed out of hand by the company.H. It is now regarded as an important and economically viable source of energy.