问答题· You work for a company producing office furniture and have received a letter from a customer complaining about the non-delivery of two desks. · Write a letter to the customer: · apologising for the non-delivery · giving reason(s) for the delay · offering compensation. · Write 200-250 words on a separate sheet.

问答题Mark where the stress falls in each of these words. background supply contract student promote involve retain college attend status

问答题Comparing 比较对照

问答题Question 4 ·The company you work for is considering to send some staff to visit the trade fair．You have been asked to make a proposal on how to exhibit your company's products in the trade fair． ·Write a proposal to the Manager of the company．Mr. Thomson ·how to ensure the quality of display ·which kind of staff are to be selected ·how to plan the layout of a stand at the trade fair ·how to ensure the security of the exhibits．

问答题{{B}}What do you think are the most important criteria for measuring staff performance? (Why? / Why not?){{/B}}

问答题{{B}}Small talk 随意闲谈{{/B}}

问答题Do you think companies can anticipate increases in demand for their products or services? (Why? / Why not?)

问答题Question1·Thepiechartsbelowshowtheresultsofamarketsurveycarriedoutamongpotentialconsumersofcarsinacertaincity.·Usingtheinformationfromthecharts,writeashortreportontheirinclinationofcarconsumption.·Writeabout120-140wordsonaseparatesheet.

问答题Question 2 The Sales Manager in your company is looking for a place where he can hold a two-day conference with sales staff. You have recently attended a conference at Maritime Hall and the Sales Manager has asked you to prepare a report on the suitability of the Hall for his conference. Write a report for the Sales Manager describing the place where you attended the conference listing the positive and negative aspects of the hall making a recommendation as to its suitability for your company"s conference.

问答题Question1·ThegraphbelowshowstheprofitgrowthordeclineofGlobalTradingCompanyin2002and2003.·Usingtheinformationfromthegraph,writeashortreportdescribingallthechangesthattookplaceintheseyears.·Write120-140wordsontheseparatepaperprovided.

问答题{{B}}Complaining 投诉索赔{{/B}}

问答题{{B}}Financial Planning: the factors involved in deciding on appropriate pricing strategies{{/B}}

问答题Check your pronunciation. Mark where the stress falls in each of the words in exercise 11. (You will find the rules in Unit 2 helpful.) Check for other rules on the answer page when you have finished the exercise. accountable accountability

问答题 Question 2Your company has decided to look into how establishing cooperation between a school and itself will affect its productivity. You have been asked to write a proposal regarding the consequences of various types of cooperation such as "adopt-a-school" programs. Write your proposal, including the following: a description of the current relations between educational institutions and your company recommendations for types of cooperation between a school and your company an explanation of the benefits from the cooperation suggestions as to how the employees should be motivated Question 3 A restaurant has recently moved to a new location, and the owner of this restaurant has asked you to write a report of problems that occurred due to this transition. Write the report to your manager, including the following information: the need to research the problem created after the transition specific problems that occurred solutions demanded under this circumstance Question 4 Your company has just received a letter from a purchasing agent, who claims that the last shipment from your company was damaged and wants a replacement shipment. You have been asked to write a letter as a reply to his request. Write the letter to the purchasing agent: apologizing for the damage and explaining possible causes asking for detailed documents about the damage expressing your goodwill to cooperate in the future

问答题·Thepiechartsbelowshowthepercentagesofacompany'sbatterysellingconditioninAmerica,Asia,EuropeandAfricainthreesuccessiveyears(2000-2002).·Usingtheinformationfromthepiecharts,writeashortreportdescribingandcomparingthechangesinsalesofthecompany.·Write120-140words.

问答题Technology: how to ensure that technology is used effectively in a company

问答题· Your company, Rainbow Jeans, is a famous jeans manufacturer in the U.S. You are planning to build a factory in China. · Write a letter to Mr. Lee, head of commerce chamber: · briefly introduce your company · invite Mr. Lee to attend your meeting · ask him to give some suggestions · express your gratitude.

问答题Question 1 · The charts show three aspects of a region's economy: the structure of employment, the main destinations for exports, and the main origins of imports. · Using the information from the graphs, write a short report describing the three aspects of the region's economy. · Write 120-140 words.

问答题· The supermarket you work for is considering installing a TV system in its departments to give customers information on products and services while they shop. You have seen an advertisement for a company which provides this type of system. · Write a letter to the Manager of the company. Mr. Goodson: · give details of your supermarket · what information you want customers to see · the number of TV screens you want to install · when you want to have it done and why.

问答题Question 3 · You attended a conference last week. · Write a letter to Mrs. Gavin, your "hostess" to thank her and book the next conference, and then tell her your small criticism: the menu was uninspiring for vegetarians. · Write 200-250 words on the separate answer paper provided.