单选题What kind of an offer could let the whole negotiation process go smoothly?

单选题In every industry there is a need for managerial staff. From first-line supervisors to top executives, managers plan and direct the work of the organization, set policy, establish channels of communication, and evaluate the work that is done. These functions require knowledge, skills, and judgment that are most effectively developed on the job. To prepare individuals for management responsibilities, many companies use Management Trainee positions. These positions are most often found in finance, trade, manufacturing, and in government agencies. Depending on the business, the position may also be referred to as marketing trainee, purchasing trainee, accounting trainee, or management intern. Whatever the title, the purpose of the position is the same: to qualify individuals for management functions within the organization. Specific duties of a Management Trainee vary widely according to the nature of the industry and the individual firm employing the trainee. Very often, a trainee's assignments are rotated among the various departments in order to develop familiarity with the whole organization and its functions. Trainees may also get classroom instruction in subjects related to their rotational experience. Instruction may include lectures, guest speakers, projects, and oral presentations. Some organizations evaluate with tests or exams to move to another level. A Management Trainee hired by a department store may spend several months working as a clerk in one or more of the sales departments, followed by additional time working in customer services, purchasing, merchandising, and personnel departments, for example. Many firms have formal written training programs which lay out the instruction and types programs which lay out the instruction and types of assignments the trainee will receive. They also specify times for periodic evaluation of the trainee's performance. Management traineeships may range in length from six months to two or more years. Some programs are set up, where based on the trainee's knowledge and skill set, the trainee will progress to more challenging projects or finish the program early with incentives. The idea of a management trainee job is to evaluate the trainee's leadership, decision-making, problem-solving, communication and organization skills, then find their niche in the company. Basically, trainees will progress and succeed based on how hard they work and the area where they excel. A permanent placement is not always guaranteed but is highly possible. A management trainee role is a great way to obtain an overview of an organization and of various kinds of jobs within the o organization.

单选题A. Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. B. These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, and chances are, sooner or later, you'll make a mistake. But you can minimize them, re cover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics. C. When doing business abroad it is important to understand the local culture. Culture includes areas such as a country's norms, values, behaviors, food, architecture, fashion and art. Understanding business etiquette allows you to feel comfortable in your dealings with foreign friends, colleagues, customers or clients. Knowing what to do and say in the right places will help build trust and open lines of communication. D. Westerners going to India to do business find out pretty soon that India is a culture where it is absolutely impossible to just drop in to conduct business and then fly away unaffected. The pace of life, the vivacity of the teeming masses, the mélée of sounds, the richness of colors and smells, the tenacity of the unpredictable to surface like an ubiquitous spook amidst all at tempts on both sides to make business smooth and manageable-all this is India. E. Etiquette, and especially business etiquette, is a means of maximizing your potential by presenting yourself positively. Writing a business letter is not simply a matter of expressing your ideas clearly. The way you write a letter and the etiquette you employ may have a significant impact on your success or failure in business. Failure to observe correct business letter etiquette can result in you adopting an inappropriate tone, causing offense or misunderstandings, lack of clarity or purpose and hostility or soured relations.

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单选题MartinDunkleyworks______

单选题 Leisure Time There are some people who really do live for their work and lead totally fulfilled lives with this as their only or main focus. Are you one of them? If not, are you (21) enough attention to your need for time away from work? There are two big problems here. One is finding a job that does not involve excessive hours, a job where you are still (22) seriously even if you don't frequently work late. The other is deciding how you want to spend your leisure time. If circumstances are conspiring to squeeze that last bit of precious (23) time out of your week, then (24) on to some time, even one hour a week, as sacred. Build it into your diary and never let anyone (25) you out of it. Even if it means doing an extra hour earlier in the week, it's worth it. Another (26) is to try to change the status quo. It is often middle management who want to see us at our desks 24 hours a day, (27) of output, whereas more objective senior managers may (28) that going home on time is a more productive long-term strategy. Perhaps it's time for us to (29) a stand. Even if, in the short term, we cannot work fewer hours and so cannot find the leisure time we need, then at least we can bear it in (30) as an aim for the future.

单选题·Read the following article about knowledge acquisition and the questions on the opposite page.·For each question 15-20, mark one letter (A,B, C or D ) on your Answer Sheet for the answer you choose. In business, if not politics, the world has quietened down a bit: the number of spectacular bankruptcies, indictments, scandals, and implosions is not as high as it was in 2001 and 2002. Although executives still have to face a global slowdown, the uncertain effects of the war in Iraq, and the still fresh confusion over SARS, they might now be excused a deep breath and a look at aspects of their businesses that may have been neglected in the scramble to stay on top of new accounting laws and restated earnings.One area to start catching up on is knowledge. This is tree both personally, as executives work out whether or not they are staying on top of internal or external developments, but also at the level of companies. A survey of knowledge management, "Knowledge Unplugged", published in 2001 by McKinsey, found that the best-performing companies were far more likely than the worst-performing ones to use creative techniques for acquiring, processing and distributing knowledge — everything from emphasizing teamwork in product development to holding "idea contests" and laying to avoid boring daily routines.But creating an atmosphere in which knowledge can be shared can be almost as challenging as obtaining it in the first place. This is the potential prisoner's dilemma of knowledge: the more valued it becomes, the less incentive employees have to share it with one another, at the risk of losing the competitive advantage of what they know — or, worse, seeing another profit at their expense. This proves to be even more true at the company level. While firms might mm to external partners m enhance their knowledge base, the sharing will be incomplete without mutual trust.Since "knowledge" is such a vague term, it helps to have specific goals in mind when looking to gain more of it. Are you looking for information about your company, or industry in particular? Despite the general slowdown in executive education, there are still a number of courses devoted specifically to helping managers in given industries — technology, for example, or health care. Are you more concerned with acquiring more knowledge, or putting it to better use? Do you need to move quickly, or is this a subject that needs to be explored in greater depth?And bear in mind that styles of learning vary. Some people will profit most from informal networking; some enjoy learning in a classroom; others will be able to take advantage of the company intranet. Be flexible in the pursuit of knowledge; it is better to set performance targets, concentrate on meeting them, and allow individuals and their teams to explore their own solutions. Sometimes the best way to generate knowledge is simply a bit of brainstorming.The edition of Executive Education Outlook looks at the options available to executives in gaining knowledge, and enhancing what they already have. It includes a look at the state of distance learning- neither the revolution the hype claimed it would be in the late 1990s, nor completely dismissable — as a possible conduit of knowledge, the best place to go for new programmes in knowledge management, and a consideration of the demand for the best sources of knowledge: business-school academics. Concentrating on knowledge now may be the best way to be prepared for the next challenges facing the business world.

单选题All of the following are benefits of product branding except ______ A．greater company name recognition B．lower prices C．easier to introduce new products D．easier to enter new geographic markets E．easier to obtain retail store shelf space

单选题What was the problem for Renault?

单选题Bank of America struck a nerve this week when it announced it would charge many debit card users a $ 5 monthly fee when they shop. The company's stock price fell. Customers complained. One cable business anchor sliced up her debit card live on air. Why such a public back lash over a few extra bucks a month7 Perhaps the bank's decision simply reminded us all over a gain that we are living increasingly in a fee-littered world, where companies continually seek out new ways to nibble away at our wallets by charging for the smallest of once-free services, leaving many customers feeling nickel-and-dimed. "The proliferation of a la carte fees has inundated the economy, " said Ed Mierzwinski, consumer program director for the U. S. Public Interest Re search Group. Companies "are inventing new fees; they are making it harder to avoid fees; they are increasing the fees... It's much more complicated to be a consumer. "Bank of America's new debit card fee, which also has been tested or implemented by other banks, joins a long and growing list of similar charges that consumers now encounter in the course of daily life. Among them: airline baggage fees, hotel Internet fees, "convenience charges" for concert and sporting tickets, ATM fees, bank teller fees, paper statement fees, fees hidden in phone and cable bills, taxicab fuel surcharges and exorbitant shipping and handling costs. As many businesses find themselves squeezed by new regulations, rising fuel prices or the generally sluggish economy, they have sought new ways to extract more money from customers, despite the public relations hit that often results, said John Ulzheimer, president of consumer education at SmartCredit. com. "It's absolutely a math equation: How many people am I going to lose?" Ulzheimer said. "I don't know that companies care so much about being loved; they care more that people continue to use them. What's important is the bottom line. " That doesn't mean the tactic can't backfire. It's little surprise that consumers feel slighted when something that used to be free—be it air line pretzels or hotel gyms—suddenly costs money. But the businesses behind those fees often argue that they simply are covering their costs. Bank of America's debit card fee marks just one of the ways banks are modifying consumers' accounts in the wake of the financial crisis, which resulted in a regulatory overhaul for the banking system and a fundamental shift in the industry business model. Even so, many customers have shown little sympathy for the bank's woes in the wake of news about the new monthly debit card fee. "It's not fair, " Elizabeth Romero of the District said Friday outside a Bank of America branch in Capitol Heights. "I started looking into changing banks. /

单选题The function of the office is to perform administrative work. First, it must provide the necessary communications with customers, banks, government departments, and other outside organizations. Second, it must service the information requirements within the company itself. In order to meet these needs efficiently, the Office Manager must employ the most appropriate business methods, systems and equipment. In an efficient administrative structure, clerical operations are organized so that they add to the profitability of the business. However, in many countries the number of clerical staff has increased while the total number of workers employed in production has fallen. In Britain, for example, the total workforce in the years 1919-1976 went up by 25 %, while the number of people who were employed in clerical work increased by 150 %. For a country such as Britain, which depends on a manufacturing base, that can mean inefficiency. To ensure that office services run smoothly, there must be the means to check, sort, copy and file correspondence and other paperwork. Today there is a growing range of machines that can be used to do such jobs. The size and resources of a company will determine how mechanized or computerized its office systems are. The office must give maximum service at minimum cost. A balance must be kept between production, marketing, and administration. As a company develops and grows, the contribution of administration will vary in kind and in value. The most important objective in modern offices is the processing of data in order to provide a means of business control, but in many companies there are weaknesses in the ability to manage communications efficiently. For example, some data are often used only by individual managers, and different departments in the same company may use different data processing systems. In order to contribute to business efficiency, however, data processing must be a centralized service. The system which is required is one that looks at the total needs of a business and therefore assists management in making appropriate decisions quickly.

单选题AccordingtoMrBeeston,consultancyiscriticisedbecause

单选题 Task Two—Complaints ·For questions 18-22, match the extracts with the complaints, listed A-H. ·For each extract, choose the speaker's main complaint about the course. ·Write one letter (A-H) next to the number of the extract. A the course cost too much B the food was disappointing C the center was too far away D the course was too short E the trainer was disorganised F the course went on for too long G the group was too big H the course started late

单选题Which of the following theories of management suggests that workers will be motivated if they are compensated in accordance with their perceived contributions to the form?

单选题In the sixth paragraph, when talking about empowerment, the writer means that ______.