写作题Question 2 Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following: a description of what has happened to the old computers in the past a description of a new way of disposing of used computers an explanation of why this new approach is sound recommendations for further research on this approach Question 3 Your company has been receiving complaints about the employees'' manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information: why phone calls from customers are of significance to the company what complaints there are about the employees'' manner of answering phone calls what can be done to redress the problems Question 4 Your company has not been paid promptly by some of the clients. Your manager has asked you to write a letter to the manager representing the client to urge the payment of the bill. Write the letter to the manager: reminding him of the bill past due explaining that the delay is not your fault and therefore, not justifiable clarifying when and how the payment should be collected

写作题Question 2 You company has just started a marketing campaign, part of which is to mail brochures to the secretarial staff working with the potential clientele. You have been asked to write a report about the effectiveness of this move based on a survey. Write the report for your manager, including the following information: what has been done with the survey what results have been elicited through the survey what changes should be made to the campaigning strategies Question 3 Your company has decided to hire a professor of history as archivist. You have been asked to write a letter informing him of his appointment. Write the letter to the professor: announcing his appointment as archivist outlining the priorities for his work specifying the amount of salary and conditions for increase Question 4 Your company has planned to evaluate the use of a particular test of job applicants or employees that aims to assess their personality and integrity. You have been asked to write a proposal concerning the adoption or abandonment of this test. Write your proposal, including the following: a brief description of the test a description of its major trait that accounts for your proposition a citation of experts holding various opinions your recommendation

问答题Task Sheet for Candidate A Task Sheet 1A: Staff promotion: the importance of promoting employees with great achievementsB: Customer relations: how to set up an effective customer services systemC: Advertising: how to advertise a new product effectively Task Sheet for Candidate B Task Sheet 2A: Recruitment: how to ensure that job advertisements attract appropriate applicantsB： Staff management: the importance of assessing staff performance effectivelyC: Transport: the importance for a company to provide free transport for its employees

问答题Is advertising important or not? What factors must one take into account when developing advertising strategy?

问答题 Question 2 Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following.. a description of what has happened to the old computers in the past a description of a new way of disposing of used computers an explanation of why this new approach is sound recommendations for further research on this approach Question 3 Your company has been receiving complaints about the employees' manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information: why phone calls from customers are of significance to the company what complaints there are about the employees' manner of answering phone calls what can be done to redress the problems Question 4 Your company has not been paid promptly by some of the clients. Your manager has asked you to write a letter to the manager representing the client to urge the payment of the bill. Write the letter to the manager: reminding him of the bill past due explaining that the delay is not your fault and therefore, not justifiable clarifying when and how the payment should be collected

问答题{{B}}Training: the importance of providing training for company personnel{{/B}}

问答题 Grooming?

问答题{{B}}Can you tell me about your future career plans?{{/B}}

问答题For two candidates Developing internal communication strategy The company you work for is considering developing sound internal communication strategy to strengthen the effective communication among staff. As the director of human resource department, you have been asked to hand in a proposal. Discuss and decide together: what is the importance of a sound internal communication strategy for a company what factors should be considered in developing a sound communication strategy. For three candidates Developing internal communication strategy The company you work for is considering developing sound internal communication strategy to strengthen the effective communication among staff. As the director of human resource department, you have been asked to hand in a proposal. Discuss and decide together: what is the importance of a sound internal communication strategy for a company what factors should be considered in developing a sound communication strategy list some benefits of effective internal communication.

问答题{{B}}Question 2 {{/B}} · You are Financial Advisor to a toy manufacturer。You have been asked to write a proposal about money management in the coming financial crisis． · Write the proposal．including the following points： ——refinement of your business processes， ——re-evaluation of your creditors and debtors， ——setting aside of savings for the worst times．

问答题Question 2 ·Your company recently sponsored an event and the head of marketing has asked you to write a report about it. · Write your report for the head of marketing, · outlining the reasons for choosing to sponsor the event · describing the positive outcomes of sponsoring the event ·explaining the disadvantages that resulted from sponsoring the event · making recommendations concerning future sponsorship activity. · Write 200-250 words. Question 3 ·The managing director of the company you work for has invited suggestions for new regional markets the company could consider entering. You have decided to put forward a proposal concerning this. · Write your proposal for the managing director · identifying the market you propose · explaining the potential advantages of this market · suggesting how the company should approach entering this market · mentioning risks that might be associated with this market. · Write 200-250 words. Question 4 · The organization you work for has identified a number of training needs and has decided to commission external trainers to provide the necessary training. The head of Human Resources has asked you to contact a local training company about this. · Write a letter to the head of the training company, including the following information ·an introduction to your organization ·a description of your company's training needs · an outline of the form you think the training should take · details of practical considerations relating to the training arrangements. · Write 200-250 words.

问答题·ThebarchartbelowshowsSinotec'ssalesdistributionin2001anditsexpectedsalesdistributionin2002afteritsexpansioninfourmajormarkets．·Usingtheinformationfromthechart，writeareportoftheeffectofSinotec'sexpansiononitssalesdistribution．·Write120-140words[]

问答题· Because of increased business in your department, you believe that you need to recruit an additional receptionist, and have been asked to write a proposal to CEO explaining why this new post is necessary. · The proposal should cover: · why another receptionist is needed · what duties the person appointed will be expected to perform · what qualities the new receptionist should have · what salary and benefits your department could offer.

问答题{{B}}Do you think staff should be involved in deciding whether to relocate a company? (Why? / Why not?){{/B}}

问答题For two candidates {{B}} Reducing Staff Turnover{{/B}} You work for the branch of your company that has been identified as having the lowest turnover of staff. You have been asked to suggest ways in which staff turnover could be reduced in the other branches. Discuss and decide together: · what the reasons for high staff turnover in a company might be · what effect high staff turnover might have on future methods of selecting staff. For three candidates {{B}} Reducing Staff Turnover{{/B}} You work for the branch of your company that has been identified as having the lowest turnover of staff. You have been asked to suggest ways in which staff turnover could be reduced in the other branches. Discuss and decide together: · what the reasons for high staff turnover in a company might be · what effect high staff turnover might have on future methods of selecting staff · what procedures concerning staff induction and training might need to be introduced. Follow-on questions · How can employees be affected by a high turnover of staff in their department? (Why?) · Do you think a high turnover of staff can have a negative effect on customer service? (Why?/Why not?) · Do you think there are any situations in which high turnover of staff is helpful to a company? (Why?Why not?) · Would it be beneficial for companies to bring in new staff to join existing work teams? (Why?Why not?) · Do you think people will change jobs more often in the future? (Why?/Why not?)

问答题PART TWO Questions 2-4 · Write an answer to one of the questions 2-4 in this part. · Write 200-250 words on pages 5 and 6. · Write the question number in the box at the top of page 5.

问答题A. Staff relations: the importance of a company providing a range of facilities for all staffB. Technology: the importance to a company of regularly upgrading its technological equipmentC. Strategic planning: the factors involved in managing change effectively within an organisation

问答题 Can you tell us why you decided to learn English? (Could you tell us which foreign languages you think will be most important in the future in China?)

问答题Question 4 · Write a proposal about selling to France. · Write 200-250 words on the separate answer paper provided.