问答题For two candidates Cutting Departmental CostsCosts involved in running your department have recently risen sharply. You have been asked to consider how these costs could be reduced,Discuss, and decide together:· what reasons there might be for the sudden increase· how staff can be encouraged to help reduce costsFor three candidates No-Smoking PolicyYour company is considering introducing a No-Smoking policy. You have been asked to give your opinions on this policy.Discuss, and decide together:· what are the advantages and disadvantages of having a No-Smoking policy in a company· which parts of a company's premises should be included in a No-Smoking policy· how the company could deal with any objections from staff who are smokers

问答题What do you think are the most important criteria for measuring staff performance? (Why? / Why not?)

问答题{{B}}Question 2{{/B}} You have learnt of a new position open to candidates from within your company. You have been advised to send a letter to the manager of the division where the new job has been created in order to inform him of your interest in this position. Write the letter to the manager: expressing your interest in the new position summarizing your work experience and qualifications indicating your wish to maintain further contact {{B}}Question 3{{/B}} Your company has decided to institute changes in its policy about working hours in response to the needs of its changing workforce in a large city. You have been asked to write a proposal for appropriate changes at the moment. Write your proposal, including the following: a description of employees’ problems with the existent policy about working hours a recommendation of a change an explanation of possible benefits from the proposed change {{B}}Question 4{{/B}} Your company needs veteran employees to appraise the newly employed as peers. You have been asked to write appraisal report about one of your new colleagues. Write the report for your manager, including the following information: what the colleague is doing well in what areas the colleague should improve how the colleague is getting along with others in the same team

问答题In this part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of which is below, and then about three minutes to discuss the topic with your partner. After that, the examiner will ask you more questions related to the topic. For two candiates Customer Involvement Your company has decided to try to increase customer involvement in the range and quality of its products. You have been asked to consider how this could be done. Discuss, and decide together: ·how customers' opinion of products can be obtained most effectively ·what use a company should make of information provided by customers. For three candidates Employee of the Year Award Your company has decided to introduce an Employee of the Year Award. You have been given the task of organising this scheme. Discuss, and decide together. ·what criteria should be used to select the winner ·which people inside and outside the company should be asked to help choose the winner ·what kinds of rewards would be most suitable for the winner.

问答题(The candidate chooses one topic and speaks about it for one minute.)A. Market Research: the importance of doing market research before launching new productB. Finance: the importance of foreign investment for a companyC. Training: how to monitor internal staff training schemes effectively

问答题{{B}}Can you explain why people buy stock on margin?{{/B}}

问答题Our policy is to insure all consignments. The policy insures all consignments.

问答题Purchasing: how to ensure that suppliers consistently meet deadlines

问答题Question 2·You work in the Customer Service Department of Swifter Express Delivery Co. Recently, your customers are making constant complaints about your service. Your Manager has asked you to write a report to find out what problems are.·Write a report to your Manager, including the following information: ·telling what your customers complain about ·stating the problems you have found ·recommending remedy ways to rectify the situation.

问答题Cost accounting plays a crucial role in business. Please elaborate on this topic. Answer, in English, in about 100 words. There is no right or wrong answer.

问答题 Do you believe that a fate befalls somebody sometimes?

问答题Technology: the importance to a company of regularly upgrading its technological equipment

问答题{{B}}Do you think it will become increasingly common for companies to relocate some activities to other countries? (Why? / Why not?){{/B}}

问答题Question 2 · A foreign business associate is visiting your company for three days. You have been asked to organize the visit and plan appropriate entertainment. · Write a letter to the visitor outlining a timetable for the visit and describing the activities you have planned. · Write 200-250 words on your Answer Sheet.

问答题 Question 2 Your company hopes to get insights into the hiring of adults with mild mental retardation and its effects on the running of the company. You have been asked to write a proposal for strategies of employing mentally disabled people in your company. Write your proposal, including the following: a brief description of the current policy of the company regarding the hiring of disabled people an analysis of mentally disabled people's capability of performing certain tasks in your company a description of the benefits from hiring these people recommendations for training strategies Question 3 Your company, an international hotel business, has been considering expansion in a foreign country. You have been asked to write a brief report which evaluates a particular city's potential of being the site for a new hotel. Write the report for your manager, including the following information: why the city is a good location for a new hotel what merit special attention if the hotel has to be successful what needs further notice Question 4 Your manager has received a request from one employee for reimbursement for expenses of a business visit to customers. The manager has decided that some of the expenses should not be covered by the company. You have been asked to write a letter informing this employee of this decision. Write the letter to the employee, acknowledging his right for reimbursement for some business expenses clarifying the expenses that will not be covered and explaining why stating the procedure for getting reimbursement from the company.

问答题{{B}}Question 4{{/B}} ·Recently your payments have always been delayed by your customers. The Financial Director of the company you work for has asked you to write a proposal suggesting ways to ensure timely payment of your sales. ·Write your proposal for the financial director, including the following information: ·a brief description of the present situation ·masons of delaying payment by customers ·measures to ensure timely payment ·any disadvantages there might be.

问答题English has a lot of vowel sounds, both long and short. One common mistake for learners of English is to shorten the long ones. Decide if the following words contain a long or short vowel sound and complete the table. laid food slip said good sleep above medium include move medical pudding cloth range client both rang clinic long vowels short vowels

问答题{{B}}Do you think conventional retail outlets will decline in future? (Why? / Why not?){{/B}}

问答题How to operate a word processor