填空题With little service productivity growth, the principal way of expanding output has been to add more bodies. Politicians love to take credit (31) an 18.2 million increase in jobs in this decade, (32) in the service businesses firms essentially have been digging the Grand Canyon with millions of people equipped only with picks and shovels—more production but achieved by the brute-force technique of adding bodies, rather (33) by improving efficiency. The opportunities (34) improve service productivity through office automation, better management, etc. are tremendous, even (35) an increase in the skills of the rank and file. The pressure to get that improvement will come from the customers, themselves facing excruciating global competition. A manufacturer can be, doing a bang-up job of raising his own productivity. Furthermore, (36) the globalization of almost everything, service industries from finance (37) airlines are now experiencing direct international competition. And the deregulation of banking, trucking, telecommunications and other service industries has freshened the bracing winds of competition, forcing companies (38) AT ＆ T and U.S. West to slash their workforces to dramatically improve productivity. A speed-up in productivity growth means that fewer additional service workers will be hired (39) non-manufacturing productivity had grown on trend in the last decade, jobs would have been created, and the current unemployment rate would be 13 %, and if overall productivity growth in the next ten years averages 2%, the unemployment rate will still average about 10 %. Wow! So forget about labor shortages in the 1990s. Any slowdown in the labors' supply will be more than compensated (40) by increased use of machinery and computers, and by people working better and smarter.

填空题More online ways of recruiting are used by many companies to attract staff.

填空题ship

填空题{{B}}PART ONE{{/B}}{{B}} · Look at the sentences below and following texts. · Which text does each sentence refer to? · For each sentence 1—8, mark one letter A, B, C, D or E. · You will need to use some of the letters more than once.{{/B}} {{B}}A. Metris Companies, Inc.{{/B}}Metris Companies, Inc. (MCI) provides financial products and services throughout the United States. Its primary line of business is the credit card business. The Company's credit card products are primarily unsecured credit cards issued through a subsidiary, Direct Merchants Credit Card Bank, National Association. These credit cards generate consumer loans, which, in turn, generate income and cash flow from principal, interest and fee payments. The sales of the Company's other consumer financial products, such as credit protection products, generate additional cash flow. MCI targets primarily middle-market customers. Direct Merchants Bank obtains information about prospective customers in the middle market from credit bureau information as well as from other third-party sources including other companies' customer lists and databases.{{B}}B. Lowe's Companies, Inc.{{/B}}Lowe's Companies, Inc. is a home improvement retailer, with a specific emphasis on retail do-it-yourself (DIY) and commercial business customers. Lowe's specializes in offering products and services for home improvement, home decor, home maintenance, home repair and remodeling and maintenance of commercial buildings. As of the end of the fiscal year ended January 30, 2004, Lowe's operated 952 stores in 45 states, with approximately 108. 8 million square feet of retail selling space. A typical Lowe's home improvement store stocks more than 40,000 items, with hundreds of thousands of items available through its special order system. Each store carries a selection of national brand name merchandise.{{B}}C. Altamira Mgmt. Ltd.{{/B}}Founded in 1969, Altamira is an independent investment management firm and has long been recognized as one of Canada's leading fund managers. Currently, with over $16 billion under management, Altamira's innovative investment style has proven successful in all asset classes. There is a constant sharing of ideas and insights among the team. The company's success is dependent on this ideas driven environment, with investment managers from all disciplines being constantly encouraged to participate with their views and opinions.{{B}}D. Pankow{{/B}}Since 1963, Pankow has maintained an enviable position in the building industry with an unsurpassed record of performance, value and quality. As a veteran and pioneer of the Design-Build project delivery system, Pankow boasts a legacy of on time and on budget performance that is respected by clients and peers alike. Pankow is known for its use of innovative management techniques, maintainenance of strict cost and quality controls and as a pioneer of new construction methods. A key to Pankow's success is a melding of two proven concepts—active participation in the design process by highly experienced personnel and a comprehensive quality control program throughout construction execution.{{B}}E. EDS{{/B}}EDS, the world's most experienced outsourcing services company, delivers superior returns to clients through its cost-effective, high-value services model, EDS' core portfolio comprises information technology and business process outsourcing services, as well as information technology transformation services. EDS' complementary and subsidiary business is A. T. Kearney, one of the world's leading high-value management consultancies. It supports the world's leading companies and governments in 60 countries.Here are the numbers:Employees: more than 130,0002003 revenues: $ 21.5 billionRanked 80th on the Fortune 500

填空题 Investment Analysts wanted 41．department．Our client is a top US institution with significant funds under 42．management from world wide．Increasingly it is seeking to manage the European 43．component of its portfolio from London．This has been Ied to an impressive rise in 44．its profile in European markets．The Bank is looking for talented and ambitious 45．investment Analysts to form a new specialist research team．Investment Analysts 46．who perform rigorous and detailed investigation into companies and securities 47．before making recommendations to those Fund Managers．Ideally，you will have 48．excellent academic credentials and a solid professional with grounding in 49．analytical techniques．Particularly useful would be training in an accountancy， 50．an MBA or a legal qualification．Excellent communication in skills are required．For an initiaI， 51．confidential conversation contact 52．the Bank's Personnel Manager directly．

填空题 · As you listen, for questions 1-12, complete the notes, using up to three words or a number. The Wollman Ice-skating Rink 1. It used to be a ______ . 2. It was just a ______ for the city. 3. Mr. Trump used ______ months to build it. 4. Mr. Trump spent less than ______ dollars to build it. The Description of the Task 5. You're going to ______ for the Elizabeth Gelazer Pediatric Aids Fundation. 6. Elizabeth Gelazer Pediatric Aids Fundation is a ______. 7. You are going to hold ______. The Process of an Auction 8. ______ up for bid; 9. ______; 10. ______ to the highest bidder. How to Do It 11. Each team will negotiate with ______. 12. The team should get ______ from the above people.

填空题When do we repay the loan? ______

填空题Conquering the Language Barrier The discovery that language can be a barrier to communication is quickly made by all who travel, study, govern or sell. Whether the activity is tourism, research, government, policing, business, or data dissemination, the lack of a common language can severely impede progress or can halt it altogether. Common language here usually means a foreign language, but the same point applies in principle to any encounter with unfamiliar dialects or styles within a single language. "They don't speak the same language" has a major metaphorical meaning alongside its literal one. (9) Publicity comes only when a failure to communicate has major consequences, such as strikes, lost orders, legal problems, or fatal accidents, even, at times, war. One reported instance of communication failure took place in 1970, when several Americans ate a species of poisonous mushrooms. No remedy was known, and two of the people died within days. A radio report of the case was heard by a chemist who knew of a treatment that had been successfully used in 1959 and published in 1963. (10) Presumably because the report of the treatment had been published only in journals written in European languages other than English. Several comparable cases have been reported. But isolated examples do not give an impression of the size of the problem—something that can come only from studies of the use or avoidance of foreign language materials and contacts in different communicative situations. In the English-speaking scientific world, for example, surveys of books and documents consulted in libraries and other information agencies have shown that very little foreign-language material is ever consulted. (11) Studies of the sources cited in publications lead to a similar conclusion; the use of foreign language sources is often found to be as low as 10 percent. (12) British industry, in particular, has in recent decades often been criticized for its linguistic insularity for its assumption that foreign buyers will be happy to communicate in English and that awareness of other languages is not therefore a priority. In the 1960s, over two-English-speaking customers were using English for outgoing correspondence; many had their sales literature only in English; and as many as 40 per cent employed no one able to communicate in the customers' languages. (13) And non-English-speaking countries were by no means exempt, although the widespread use of English as an alternative language made them less open to the charge of insularity. The criticism and publicity given to this problem since the 1960s seems to have greatly improved the situation. (14) Many firms now have their own translation services; to take just one example in Britain, Rowntree Mackintosh now publish their documents in six languages (English, French, German, Dutch, Italian and Xhosa). Some firms run part-time language courses in the languages of the countries with which they are most involved; some produce their own technical glossaries, to ensure consistency when material is being translated. It is now much more readily appreciated that marketing efforts can be delayed, damaged, or disrupted by a failure to take account of the linguistic needs of the customer. Their changes in awareness have been most marked in English-speaking countries, where the realization has gradually dawned that by no means everyone in the world knows English well enough to negotiate in it. This is especially a problem when English is not an official language of public administration, as in most parts of the Far East, Russia, Eastern Europe, the Arab world; Latin America and French-speaking Africa. Even in cases where foreign customers can speak English quite well, it is often forgotten that they may not be able to understand it to the required level; bearing in mind the regional and social variation which permeates speech and which can cause major problems of listening comprehension.A. Although communication problems of this kind must happen thousands of times each day, very few receive people's concern.B. Library requests in the field of science and technology showed that only 13 percent were for foreign language periodicals.C. Industrial training schemes have promoted an increase in linguistic and cultural awareness.D. Why had the American doctors not heard of it seven years later?E. Common language here usually means a foreign language, but the same point applies in principle to any encounter with unfamiliar dialects or styles within a single language.F. A similar problem was identified in other English-speaking countries, notably the USA, Australia and England.G. In securing understanding, how "we" speak to "them" is just as important, it appears, as how "they" speak to "us".H. The language barrier presents itself in stark form to firms who wish to market their products in other countries.

填空题Matcheachwordontheleftwithawordontherighttomakesalesandmarketingcollocations.

填空题{{B}}PART ONE{{/B}} ·You will hear an opening keynote at the 2nd IT 0utsourcing Conference & Expo. ·As you listen, for questions 1—12, complete the notes, using up to three words or a number. ·You will hear the recording twice. SELLING TACTICS NOTES {{B}} Outsourcing in general:{{/B}} 1. The business environment has become increasingly______ 2. Organizations try to reduce costs and______ 3. Outsourcing can help achieve these______ 4. In most organizations today, outsourcing has been enlisted on the______ 5. Government departments are not immune to______ 6. Government faces some unique and more challenging situations than the {{B}}Outsourcing Trends:{{/B}} 7. Spend a few minutes on the outsourcing______ 8. One classical model of IT outsourcing is______ 9. There is an increasing trend for organization to consider______ 10. The approach has become necessarily______ 11. The Asia/Pacific IT services market will row at a rate of 9 percent through______ 12. The growth mainly comes from countries such as______

填空题Is More Advertising NeededThe effectiveness of advertising is a hugely controversial area. Conventional wisdom in the industry is that sales may well increase for a Certain period even after the advertising of a product ends. But (31) comes a point when sales start to decline and it then becomes extremely expensive to rebuild the brand. This supports the idea of continuous advertising. But some people in the industry believe the conventional wisdom is (32) longer true. When America's big TV networks reached prime-time audiences of 90% of households, they were a powerful way to build a brand. (33) that those audiences might be as low as one-third of households, other ways of promoting a brand have (34) more competitive. Moreover, many clients never really embraced continuous advertising: when times get tough, just as they (35) after 2000, one of the first things many companies cut is their ad budget.Robert Shaw, a visiting professor at the Cranfield School of Management in Britain, runs a forum in (36) a number of big companies try to monitor the "marketing payback" from advertising. The return from traditional media was, he says, "never terribly good". Generally nearly half of ads provide a return (37) their investment. And there can be various reasons why ads influence sales, other (38) their direct effect on consumers. (39) instance, if a producer announces a multi-million dollar ad-campaign, then retailers are often persuaded to increase, deliveries. This can result (40) a "distribution effect" that leads to additional sales.

填空题{{B}}PART ONE{{/B}}{{B}}How to approach Listening Test Part One{{/B}}· In this part of the Listening Test you listen to a monologue, e.g. a presentation.· Before you listen, read the notes. Think about what you are going to hear.· Note all possible answers as you listen for the first time. Do not worry if you do not know the answers. You will hear the recording a second time.· You should write words that you hear, without changing them. They must fit the meaning of the notes.· Decide on your final answer only after you have listened for the second time.· Check that you have used no more than three words in each numbered space.· You will hear part of an awards ceremony for design consultancies.· As you listen, for questions 1 - 12, complete the notes using up to three words or a number.· You will hear the recording twice. Prizewinners announced by: William TaylorHis present job title:{{U}} (1) {{/U}}He won an award for his work on an exhibition of{{U}} (2) {{/U}}{{B}}Internal Communications Award Consultancy: Steppart Client: Farlands{{/B}}type of communications system designed:{{U}} (3) {{/U}}requirements: easy to use consistent with client's{{U}} (4) {{/U}}outcomes: reduced spending on{{U}} (5) {{/U}}and had an unexpected effect on client's{{U}} (6) {{/U}}{{B}}Corporate Identity Award Consultancy: 13 Client: Coffee Cabina{{/B}}outlets have been{{U}} (7) {{/U}}outcomes: great improvement in{{U}} (8) {{/U}} unusually fast achievement of{{U}} (9) {{/U}}{{B}}Packaging Award Consultancy: Tamka Client: Starbury Ice Creams{{/B}}Brief: to target a different{{U}} (10) {{/U}} to encourage{{U}} (11) {{/U}}consumptionjudges were impressed by label's{{U}} (12) {{/U}}design

填空题Could you let me know what you think ______ her?

填空题a. The underwriters knew that they had paid Mr. Goodman. b. There was an accident, so they decided to unload the containers. c. I'm sorry I accused you of forgetting to renew the policy. d. There was an accident, so they didn't unload any more containers. e. I'm afraid to say that you were responsible for forgetting to renew the policy. f. Mr. Goodman did not have to remind the underwriters to pay.

填空题{{B}}PART ONE{{/B}}· Look at the statements below and at the five short advertisements for MBA (Master in Business Administration) courses on the opposite page.· Which advertisement (A, B, C, D or E) does each statement 1-8 refer to?· For each statement 1-8, mark one letter (A, B, C, D or E) on your Answer Sheet.· You will need to use some of these letters more than once. {{B}}A MBA at Alpha College{{/B}} Gain an international business qualification at Alpha College in London. Total quality course at a truly competitive price. A brighter portfolio means brighter prospects. Quality output demands quality input; there are therefore minimum requirements for applicants: · Education at least to graduate level. · Minimum five years' experience at managerial level. Four ten-week terms (Monday to Thursday): short, highly intensive learning opportunities for the committed businessperson. No weekend or residential school attendance required. Contact us direct to hear more. Phone, fax and email numbers overleaf.{{B}}B MBA the Harvey Business School way{{/B}}Looking for the best? The highest quality does not come cheap. When you consider the calibre of the world-famous professors you will be studying with, you will understand why our course is not the cheapest available. We do, however, offer total flexibility - you can arrange your hours to suit your own pattern of work and personal obligations. N.B. Final examinations in June every year. All our teaching premises are wheelchair accessible. For further details call 0207 66718 now, or email us on harvey@interschool.com.uk{{B}}C Gain the MBA recognised worldwide{{/B}}Unlike other MBAs, the Carfax College MBA is known all over the world and is praised by employers for its realistic approach. The entire course is based on projects and case studies, and progress is monitored and graded throughout the course. You must be willing to work closely with others, as this is an integral part of the learning process. For a brochure, contact the address overleaf.{{B}}D Part-rinse MBA course in Dulwich{{/B}}Need to sharpen up your cv? Employers demand the highest qualifications but are rarely willing to release their best employees for long periods of time. The Dulwich MBA therefore offers a three-year part-time course; only day release is necessary, apart from the four-day residential summer school in July or August each year. As the course is spread over three years, there are greater opportunities for assimilation of the information which you acquire. All key texts were published in the last five years.{{B}}E Flexibility at Elwood{{/B}}Flexibility is vital in today's business world. We therefore offer a modular course, which means that you can gain any of the following qualifications while following the General MBA course: · Bachelor of Business Administration (2 years) · Certificate or Diploma in Financial Management (2/4 semesters) · Diploma in Personnel Development Studies (4 semesters) It is this type of flexibility, so important, throughout business today, together with the vitality of our approach, which makes our course the best on the market. Specially tailored one-to-one or small- group courses for the highly experienced manager also available. Call the number overleaf for a free brochure.

填空题The goods were not perishable, so they were sent by rail. If the goods ______.