问答题Can you tell me how important you think imports or exports are to China? Why?

问答题Complaining 投诉索赔

问答题A．Customer relations：how to maintain customer interest in a company's productsB．Transport management：the importance to a business of an efficient publ ic transport systemC．Market research：the importance of doing market research before launching a new product

问答题Do you think changes to working practices could avoid the need for larger premises? (Why? / Why not?)

问答题{{B}}·ThegraphbelowshowsConsumerConfidence.·UsingInformationfromthegraph,writeashortreportdescribing.·Write120--140wordsonyourAnswerSheet.{{/B}}

问答题· The Marketing Manager in your company is looking for a suitable medium for advertising a new product. You have been asked to make a survey in advertising through newspaper and television and to prepare a report on the suitability of the media. · Write your report for the Marketing Manager: · describing each medium · assessing the positive and negative aspects of each medium · making a recommendation as to the suitability for your product.

问答题First aid, action in an emergency

问答题The Director's Personal Assistant accompanied him to the Frankfurt Book Fair because she was good in German. ______

问答题Financial Management: how to ensure that a company plan is implemented?

问答题{{B}}Is planning important or not? Why? {{/B}}

问答题PART TWO Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.

问答题{{B}}Staff Relations: the importance of a company providing a range of facilities for all staff{{/B}}

问答题{{B}}Question 2{{/B}} ·Your company has decided to invest some of this year's exceptionally high profits in one of the following areas. ·new company buses ·culture comparative courses ·special bonus payments ·You have been asked to write a report recommending how the profits should be invested and what benefits they would bring respectively. {{B}}Question 3{{/B}} ·The international organisation you work for makes an award every month to a person in each department based on the following criteria: ·productivity ·relations with customers ·contribution to the team ·Your line manager has asked you to recommend someone from your department for this month's award. ·Write your recommendation, stating who the person is and the reasons for your choice. Describe how this person meets each of the three criteria for receiving the award. {{B}}Question 4{{/B}} ·Your company has planned three staff development courses. ·time management for all ·health and safety procedures in the workplace ·better interpersonal communication skills ·You have been asked to write a report, explaining which one of these courses you think would be most useful for people who do the same kind of job as you. ·Write the report, saying which course you have chosen. Explain why you feel it would be the most useful and also explain why the others are not so suitable.

问答题Asking for and following directions 问路指路

问答题For {{B}}two{{/B}} candidates {{B}} Cutting Departmental Costs{{/B}} Costs involved in running your department have recently risen sharply. You have been asked to consider how these costs could be reduced, Discuss, and decide together: · what reasons there might be for the sudden increase · how staff can be encouraged to help reduce costs For {{B}}three{{/B}} candidates {{B}} No-Smoking Policy{{/B}} Your company is considering introducing a No-Smoking policy. You have been asked to give your opinions on this policy. Discuss, and decide together: · what are the advantages and disadvantages of having a No-Smoking policy in a company · which parts of a company's premises should be included in a No-Smoking policy · how the company could deal with any objections from staff who are smokers

问答题{{B}} · The graph below shows GDP of different countries. · Using information from the graph, write a short report describing. · Write 120--140 words on your Answer Sheet.{{/B}} International Comparisons Canada Germany Japan United Kingdom United States GDP (% chg.from same quarter a year earlier) 2002(Q4) 3.5 0.5 2.2 2.2 2.9 2003(Q4) 1.6 0.2 3.2 2.5 4.3 2004(Q1) 1.6 1.5 5.4 3.0 5.0

问答题{{B}}Question 3{{/B}} ·One of your distributors wrote and asked whether your company would lower the price in their region to maintain the present market share. Your Sales Manager has asked you to write a letter to answer the distributor. ·Write your letter of reply, including the following information: ·declining the proposal for price reduction ·directing the customer's attention to the superior quality ·assuring the distributor of better after-sale services ·expressing thanks for their cooperation.

问答题?Thelinegraphbelowshowstheresultsofanexperimentusedtodeterminetheeffectsofvaryingthespeedofanassemblylineontheproduction.?Onthebasisoftheinformationfromthegraph,writeareportdecidingtheeffectsofspeedvariationonproduction.?Write120—140wordsonyourAnswerSheet.

问答题{{B}}Should staff that performs well at work be rewarded? (Why? / Why not? ){{/B}}

问答题For {{B}}two{{/B}} candidates{{B}} Time Management{{/B}}Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation.Discuss, and decide together:· why poor time management can become a major problem in companies· what procedures could be adopted to ensure that time is managed effectivelyFor {{B}}three{{/B}} candidates{{B}} Special Training Course{{/B}}Your company is considering offering some of its employees the opportunity of attending a special training course abroad. You are a member of the committee which will decide if this plan should be implemented.Discuss, and decide together:· what could be the advantages to employees of spending a period of time abroad· how a company can benefit from this kind of scheme· how the success of the training course could be evaluated