问答题Question 2· The Marketing Director of your organisation is concerned about the level of sales in the region where you work, and has asked you for a report explaining the situation.· Write your report for the Marketing Director, · briefly comparing sales with those of a year ago · giving reasons for the present situation as regards sales · saying what you are doing to improve the situation ' · expressing. your confidence in the future.· Write 200 - 250 words.Question 3· The organisation you work for has a suggestion scheme which staff are asked to contribute to. You have an idea for improving the way in which new staff are recruited, and have decided to send a proposal to Ms Cartwright, who administers the suggestion scheme.· Write your proposal, · outlining the present way in which new staff are recruited · describing your idea for improving the method · explaining how your idea can be introduced · outlining any disadvantages your idea might have.· Write 200 - 250 words.Question 4· This is part of a letter sent to you by Mr Sharrold, one of your organisation's customers:I was shocked to be spoken to so rudely on the telephone by a member of your sales staff, particularly as my reason for calling was to point out mistakes in the goods that had been despatched to me.· Write a letter to Mr Sharrold, · apologising for what has happened · saying what you have done to deal with his complaint · explaining why the mistakes were made · offering compensation.· Write 200 - 250 words.

问答题Do you think that in future more employees will be expected to work flexible hours? (Why? / Why not?)

问答题· The Human Resources Director of the company you work for is keen to improve the way in which the company recruits new staff, and has asked you to propose an improvement. · Write a proposal for the Director, including the following information: · the problems caused by the current system of recruitment · your idea for a new method · the likely benefits of the new method · any possible disadvantages of the new method. · Write 200-250 words on a separate sheet.

问答题{{B}} Build a website{{/B}} Your small shop wants to build a website. You have been asked to submit ideas on how to do business online. Discuss, and decide together: ·feasibility of building a website for the shop ·how to run the shop online

问答题accountantbookkeeperrecordsclerkprocurementclerkmailclerkmarketanalystseniorresearcherpayrollclerkplanforemansalesrepresentativetaxspecialistexecutivesecretaryadvertisingmanagerPRmanageraccountreceivableclerk

问答题{{B}}Receiving a visitor to your office 接待来宾{{/B}}

问答题Do you think you should make a full preparation for job interview?

问答题PART TWO Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words on a separate sheet.

问答题{{B}}Could you tell me whether you think people in China leave school and college sufficiently prepared for working life? {{/B}}

问答题In this part of the test. you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute You have one minute to prepare your ideas.A. Recruitment: how to ensure that job advertisements attract appropriate applicantsB. Staff management: the importance of assessing staff performance effectivelyC. Transport: the importance for a company to provide free transport for its employees

问答题{{B}}Could I have your mark-sheet, please?{{/B}}

问答题Personnel Management: the importance of monitoring stress levels among staff in a company

问答题{{B}}What the likely reactions from staff might be to the introduction of the scheme? How feedback should be given to staff on their performance? {{/B}}

问答题Small talk 随意闲谈

问答题{{B}} · Your company wants to improve its website. · You have been asked to write a report about the site's strengths and weakness and make recommendations for its further development. · Write 200--250 on your Answer Sheet.{{/B}}

问答题For two candidates You company is planning to reduce the amount it spends on business trips．You have been asked to suggest ways of doing it． Discuss and decide together： ·how the frequency of business trips might be reduced ·how the costs of some trips might be reduced For three candidates You company is planning to reduce the amount it spends on business trips．You have been asked to suggest ways of doing it． Discuss and decide together： ·how the frequency of business trips might be reduced ·how the costs of some trips might be reduced ·how to prevent the negative impact about the reduction changes．

问答题{{B}}Asking for and following directions 问路指路{{/B}}

问答题Making a short speech