问答题{{B}}Question 3{{/B}} ·Your personal assistant, Ms. Sarah Green, has applied to another company for the position of personal assistant of the Managing Director. She has asked you to write a letter of recommendation for her. ·Write the letter of recommendation to the Managing Director, including the following information: ·giving an account of her job experience and qualifications ·describing her personality and qualities ·making recommendation of her.

问答题Do you think it is a good idea for companies to regularly ask staff to work extra hours? (Why? / Why not?)

问答题You are the head of the Sales Department. Your department has been expanded in the staff. Now in order to ensure the sales staff's work efficiency and provide proper support, you're going to write a propsal to the Managing Director to recommend that the company recruit an additional administrative clerk for the Sales Department. Write a proposal for the Managing Director displaying the development of the Sales Department analysing the necessity of recruiting an additional administrative clerk explaining the requirements for the additional administrative clerk.

问答题Question 4·As the personnel director of the company you work for, you have been asked to write a proposal on how to solve the problem of the high rate of resignation.·Write a proposal to your managing director, including the following information: ·the background for making a survey for this proposal ·a brief description of your findings in the survey ·the emplgyees' demands ·any suggestions or recommendations.

问答题{{B}} · Your company is launching a new product. You have been asked to organize a public relations event as part of the launch. · Write a report about who should be invited and what the program should involve. · Write 200--250 words on your Answer Sheet.{{/B}}

问答题· Your company has recently experienced a drop in sales, and your Managing Director has asked you to write a short proposal about improving the advertising of your company's products or services. · Write your proposal for the Managing Director: · commenting on the effectiveness of the advertising you are currently using · recommending one or two changes to your advertising · explaining how these changes would affect sales.

问答题Question 2 ·Your company，a center for adults with handicaps，has been unsatisfied with its failure to respond to people who need to know the whereabouts of the clients．You have been asked to write a proposal concerning the possible improvement with the center's service. ·Write your proposal．including the following information： ·a description of problems causing people to lose track of where the clients are an explanation of why knowing where the clients are is important ·a recommendation for the kind of change that should be made to the service． Question 3 ·Your company has been under the pressure from both inside and outside to el iminate its sexist discriminations particularly against female employees．You have been asked to write a report examining potentially sexist decisions and politics permeating the company's management· ·Write the report for your director，including the following information． ·why the company's pol icies and procedures need to be scrutinized for sexism ·what policies and procedures are likely to be considered sexist ·what solutions should be created． Question 4 ·Your company needs to hire an accounting firm for auditing service in order to get a major loan．You have been asked to write a letter of inquiry to an accounting firm about audits． ·Write the letter to a manager of the firm，including the following information． ·stating your need for their service ·explaining the purpose of having your financial records reviewed ·describing the business you are engaged in ·expressing your hope for quick response from the accounting firm.

问答题Is planning important or not? Why?

问答题Do you think companies will expand their international sales activities in the future? (Why? / Why not?)

问答题· Your company has recently experienced a drop in oversea sales, so the Sales Manager has asked you to consider ways of improving them. · Write a proposal for the Sales Manager: · giving reasons for the decline in oversea sales · commenting on the effectiveness of the advertising you are currently using · suggesting ways of improving oversea sales.

问答题{{B}}What do you normally wear to the office?{{/B}}

问答题In the part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of which is below, and then about three minutes to discuss the topic with your partner. After that, the examiner will ask you more questions related to the topic. {{B}}STAFF TRAINING REVIEW{{/B}} The organisation you work for plans to review the training it currentlyprovides for staff and to make improvements. You are part of theteam that has been appointed to contribute to the review. Discuss, and decide together: ·how to evaluate the training currently provided ·how to set about meeting training needs. {{B}}Follow-on questions:{{/B}} ·Do you think all members of a company should receive training? ·Are there types of training which are not appropriate for a company to provide for staff? ·What training would you most like to receive? ·How can the effectiveness of training be measured? ·Do you think the kinds of training that companies provide will change in the future?

问答题{{B}} ·Your company is going to print a brochure about its culture. Your boss has assigned it to you. ·Write a report about your company's culture, values and practices. ·Write 200---250 on your Answer Sheet.{{/B}}

问答题Asking for action 要求行动

问答题{{B}} Task Sheet for Candidate A Task Sheet 1{{/B}} A: The management; how to treat your employees with TLC (Tender Loving Care) B: Customer service: how to improve customer service C: Leadership training; how failure paves the way to success {{B}} Task Sheet for Candidate B Task Sheet 2{{/B}} A: Staff management: how to keep good employees B: Sales: how to increase your sales C: Performance management: how strategic performance management is helping companies create business value

问答题Can you explain why people buy stock on margin?

问答题 Task Sheet for Candidate A Task Sheet 1 A: Customer service: how to delight your customers B: Employee relations: the dangers of tuning out employee complaints C: Leadership training: what makes for an effective leader Task Sheet for Candidate B Task Sheet 2 A: Customer relations: what should be done to keep customers for life. B: Communication: how to respond to criticism, C: Staff management: the functions that teams perform better than individuals

问答题 Sale Reduction Your company is an international company which produces electronic productS. Your company's sales have reduced recently and this situation has lasted for a period of time. You have been asked to submit your ideas on how to increase your company' s sales. Discuss, and decide together:·What problems does the company have which led to such sales reduction?·What can be done to increase the sales?

问答题{{B}}Question 2 {{/B}} · You work for a furniture company which has been losing market over the past two quarters．The Directors have asked you to write a report to explain the reasons for the decline． · Write the report，explaining why the market share has been shrinking．and include the following points： ——what are the possible causes within the company． ——what are the possible causes outside the company． ——what plans you have for improvement． {{B}}Question 3{{/B}} · A new snack product of your company has proved very successful on the market．and your manager wants to expand it into a whole series of similar products in different flavours． · Write the proposal for your manager，including the following information： ——what the successful snack is like and why it is successful． ——why it is necessary to expand the product into a series． ——what you need to develop and launch the new series(e．g．budget，people and time)． {{B}}Question 4{{/B}} · Your organisation is planning an international trade fair for next autumn and you are responsible for inviting targeted potential exhibitors． · Write an email，including the following points： ——your strengths as a dependable trade fair organiser． ——invitlng the recipient to the event． ——some arrangement details for the trade fair(e．g．time，place，services，etc．)， ——a reminder about the application form and application fee，and the deadline for application．