口语表达Company Growth: how to ensure that company growth proceeds at the optimum rate
口语表达Human Resources: how to ensure that staff at all levels receive appropriate
feedback on individual performance
口语表达Task Sheet for Candidate A
Task Sheet 1
A: Customer relations: how to defuse angry customers
B: Recruitment: how to hire a new manager
C: Employee relations: the reasons for having a company policy on Internet use
Task Sheet for Candidate B
Task Sheet 2
A: Payment: how to determine an employee''s salary.
B: Customer relations: how to keep your customer happy and coming back for more.
C: Leadership training: how to bridge the communication gap between women and men
口语表达FLEXTIME
Your company is planning to adopt flextime. You have been asked to submit ideas on it.
Discuss and decide together:
? the pros and cons of adopting flextime
? which employees are eligible for this benefit
口语表达Task Sheet for Candidate A
Task Sheet 1
A: Business communication: the importance of communication in business
B: Customer relations: how to set up an effective customer services system
C: Advertising: how to advertise a new product effectively
Task Sheet for Candidate B
Task Sheet 2
A: Recruitment: how to ensure that job advertisements attract appropriate Applicants
B: Staff management: the importance of assessing staff performance effectively
C: Career planning: the possible steps in career planning
口语表达Recruitment: how to ensure that the best candidate for a post is selected
口语表达Staff Training: how to evaluate the effectiveness of company training programmes
口语表达Technology: the importance to a company of keeping up-to-date with internet developments
口语表达Communication Skills: the importance of foreign language training for selected employees
口语表达Personnel Management: the importance of providing employees with clear job descriptions
口语表达Staff Development: how to administer a staff budget effectively
口语表达ommunication: how to achieve an effective working relationship between different departments within a company
口语表达Product Promotion: how to make effective use of the media when promoting a new product or service
口语表达Purchasing: how to evaluate and select new products
口语表达Task Sheet for Candidate A
Task Sheet 1
A: Customer service: how to delight your customers
B: Employee relations: the dangers of tuning out employee complaints
C: Leadership training: what makes for an effective leader
Task Sheet for Candidate B
Task Sheet 2
A: Customer relations: what should be done to keep customers for life.
B: Communication: how to respond to criticism.
C: Staff management: the functions that teams perform better than individuals
口语表达Exchange Risks
Your company will do business with several companies from several countries. Since several currencies of more than one country will be involved and there may have exchange risks of using foreign currency. You have been asked to submit your suggestions on how to deal with the exchange risks. Discuss, and decide together:
? How many ways can be used to deal with the exchange risks of foreign currency?
? Which way may be the best way for your company to deal with the exchange risks of foreign currency?
口语表达The interview — about 3 minutes
In this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.
口语表达Company growth: the importance to a company of controlling expansion
口语表达Quality Control: how to ensure that a company consistently maintains quality control standards
口语表达Market Research: the importance of finding out about customers’ habits and attitudes