单选题 In recent years, Israeli consumers have grown more demanding as they've become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone, one in 10 citizens will go abroad. Exposed to higher standards of service elsewhere, Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald's and Pizza Hut are setting a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling departing customers to "Have a nice day" has caught on all over Israel. "Nobody wakes up in the morning and says, ' Let's be nicer' "says Itsik Cohen, director of a consulting firm. "Nothing happens without competition." Privatization, or the threat of it, is a motivation as well. Monopolies (垄断者) that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls "the revengeful (报复的) consumer". When the government opened up competition with Bezaq, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, " People wanted revenge for ali the years of bad service." The electric company, whose monopoly may be short-lived, has suddenly stopped requiring users to wait haft a day for a repairman. Now, appointments are scheduled to the half-hour. The graceless EIAI Airlines, which is already at auction (拍卖), has retrained its employees to emphasize service and is boasting about the results in an ad campaign with the slogan, "You can feel the change in the air. "For the first time, praise outnumbers complaints on customer survey sheets.

单选题My grandmother has been ill for two months, so her health has ______. A. deteriorated B. diminished C. dwindled D. lessened

单选题Researchers have done extensive studies of how well children comply with their teachers" instructions.

单选题I have omitted many things which ______ a place in the hook.

单选题______ us earlier, ______ . your request to the full. A. You have contacted...we could comply with B. Had you contacted...we could have complied with C. You had contacted... could we have complied with D. Have you contacted...we could comply with

单选题Baroque has been the term used by art historian for almost a century to______ the dominant style of the period 1600~1750. (2004年西南财经大学考博试题)

单选题After several nuclear disasters, a______has raged over the safety of nuclear energy.(电子科技大学2005年试题)

单选题The touch excites no defensive response unless the approach is from above where the spider can see the motion, ______on its hind legs, lifts its front legs, opens its fangs and holds this threatening posture as long as the object continues to move.

单选题Over the past decade, American companies have tried hard to find ways to discourage senior managers from feathering their own nests at the expense of their shareholders. The three most popular reforms have been recruiting more outside directors in order to make boards more independent, linking bosses' pay to various performance measures, and giving bosses share options, so that they have the same long-term interests as their shareholders. These reforms have been widely adopted by America's larger companies, and surveys suggest that many more companies are thinking of following their lead. But have they done any good? Three papers presented at the annual meeting of the Academy of Management in Boston this week suggest not. Start with those independent boards. On the face of it, dismissing the boss's friends from the board and replacing them with outsiders looks a perfect way to make senior managers more accountable. But that is not the conclusion of a study by Professor James Westphal. Instead, he found that bosses with a boardroom full of outsiders spend much of their time building alliances, doing personal favors and generally pleasing the outsiders. All too often, these seductions succeed. Mr. Westphal found that, to a remarkable degree, "independent" boards pursue strategies that are likely to favor senior managers rather than shareholders. Such companies diversify their business, increase the pay of executives and weaken the link between pay and performance. To assess the impact of performance-related pay, Mr. Westphal asked the bosses of 103 companies with sales of over $1 billion what measurements were used to determine their pay. The measurements varied widely, ranging from sales to earnings per share. But the researcher's big discovery was that bosses attend to measures that affect their own incomes and ignore or play down other factors that affect a company's overall success. In short, bosses are quick to turn every imaginable system of corporate government to their advantage--which is probably why they are the people who are put in charge of things. Here is a paradox for the management theorists: any boss who cannot beat a system designed to keep him under control is probably not worth having.

单选题Discoveries in science and technology are thought by "untaught minds" to come in blinding flashes or as the result of dramatic accidents. Sir Alexander Fleming did not, as legend would have it, look at the mold on a piece of cheese and get the idea for penicillin there and then. He experimented with antibacterial substances for nine years before he made his discovery. Inventions and innovations almost always come out of laborious trial and error. Innovation is like soccer; even the best players miss the goal and have their shots blocked much more frequently than they score. The point is that the players who score most are the ones who take the most shots at the goal — and so it goes with innovation in any field of activity. The prime difference between innovators and others is one of approach. Everybody gets ideas, but innovators work consciously on theirs, and they follow them through until they prove practicable or otherwise. What ordinary people see as fanciful abstractions, professional innovators see as solid possibilities. "Creative thinking may mean simply the realization that there's no particular virtue in doing things the way they have always been done," wrote Rudolph Flesch, a language authority. This accounts for our reaction to seemingly simple innovations like plastic garbage bags and suitcases on wheels that make life more convenient: "How come nobody thought of that before?" The creative approach begins with the proposition that nothing is as it appears. Innovators will not accept that there is only one way to do anything. Faced with getting from A to B, the average person will automatically set out on the best-known and apparently simplest route. The innovator will search for alternate courses, which may prove easier in the long run and are bound to be more interesting and challenging even if they lead to dead ends. Highly creative individuals really do march to a different drummer.

单选题He is in bed with a bad cold, feeling pretty ______.(2004年湖北省考博试题)

单选题"Before, we were too black to be white. Now, we're too white to be black. " Hadija, one of South Africa's 3.5m Coloured (mixed race) people, sells lace curtains at a street market in a bleak township outside Cape Town. In 1966 she and her family were driven out of District Six, in central Cape Town, by an apartheid government that wanted the area for whites. Most of the old houses and shops were bulldozed but a Methodist church, escaping demolition, has been turned into a little museum, with an old street plan stretched across the floor. On it, families have identified their old houses, writing names and memories in bright felt-tip pen. "We can forgive, but not forget," says one. Up to a point. In the old days, trampled on by whites, they were made to accept a second-class life of scant privileges as a grim reward for being lighter-skinned than the third-class blacks. Today, they feel trampled on by the black majority. The white-led National Party, which still governs the Western Cape, the province where some 80% of Coloureds live, plays on this fear to good electoral effect. With no apparent irony, the party also appeals to the Coloured sense of common culture with fellow Afrikaans-speaking whites, a link the Nats have spent decades denying. This curious courtship is again in full swing. A municipal election is to be held in the province on May 29th and the Nats need the Coloured vote if they are to win many local councils. By most measures, Coloureds are still better-off than blacks. Their jobless rate is high, 21% according to the most recent figures available. But the black rate is 38%. Their average yearly income is still more than twice that of blacks. But politics turns on fears and aspirations. Most Coloureds fret that affirmative action, the promotion of non-whites into government-related jobs, is leaving them behind. Affirmative action is supposed to help Coloureds (and Indians) too. It often does not. They may get left off a shortlist because, for instance, a job requires the applicant to speak a black African language, such as Xhosa. Some Coloureds think that the only way they will improve their lot is to launch their own, ethnically based, political parties. Last year a group formed the Kleurling Weerstandsbeweging, or Coloured Resistance Movement. But in-fighting caused this to crumble: some members wanted it to promote Coloured interests and culture; others to press for an exclusive "homeland". In fact, the Coloureds' sense of collective identity is undefined, largely imposed by apartheid's twisted logic. They are descended from a mix of races, including the Khoi and San (two indigenous African peoples), Malay slaves imported by the Dutch, and white European settlers. And though they do indeed share much with Afrikaners--many belong to the Dutch Reformed Church and many speak Afrikaans--others speak English or are Muslim or worship spirits. Under apartheid, being Coloured became something to try to escape from. Many tried to pass as white; some succeeded in getting "reclassified". Aspiring to whiteness and fearful of blackness, their identity is hesitant, even defensive. Many Coloureds feel most sure about what they are not. they vigorously resist any attempt to use the term "black" to embrace all nonwhite people. "My people are terrible racists, but not by choice," says Joe Marks, a Coloured member of the Western Cape parliament. "The blacks today have the political power, the whites have economic power. We just have anger. /

单选题People of all countries are expected to ______ the principles of the United Nations and defend the peace in the world. A. inspect B. expedited C. uphold D. reinstall

单选题He thought he could talk Mr. Robinson ______ buying some expensive equipment.

单选题The Greek's lofty attitude toward scientific research—and the scientists' contempt of utility—was a long time dying. For a millennium after Archimedes, this separation of mechanics from geometry inhibited fundamental technological progress and in some areas repressed it altogether. But there was a still greater obstacle to change until the very end of the middle ages: the organization of society. The social system of fixed class relationships that prevailed through the Middle Ages(and in some areas much longer)itself hampered improvement. Under this system, the laboring masses, in exchange for the bare necessities of life, did all the productive work, while the privileged few—priests, nobles, and kings—concerned themselves only with ownership and maintenance of their own position. In the interest of their privileges they did achieve considerable progress in defense, in warmaking, in government, in trade, in the arts of leisure, and in the extraction of labor from their dependents, but they had no familiarity with the process of production. On the other hand, the laborers, who were familiar with manufacturing techniques, had no incentive to improve or increase production to the advantage of their masters. Thus, with one class possessing the requisite knowledge and experience, but lacking incentive and leisure, and the other class lacking the knowledge and experience, there was no means by which technical progress could be achieved. The whole ancient world was built upon this relationship—a relationship as sterile as it was inhuman. The availability of slaves nullified the need for more efficient machinery. In many of the commonplace fields of human endeavor, actual stagnation prevailed for thousands of years. Not all the glory that was Greece and the grandeur that was Rome could develop the windmill or contrive so simple an instrument as the wheelbarrow—products of the tenth and thirteenth centuries respectively. For about twenty-five centuries, two-thirds of the power of the horse was lost because he wasn't shod, and much of the strength of the ox was wasted because his harness wasn't modified to fit his shoulders. For more than five thousand years, sailors were confined to rivers and coasts by a primitive steering mechanism which required remarkably little alteration(in the thirteenth century)to become a rudder. With any ingenuity at all, the ancient plough could have been put on wheels and the ploughshare shaped to bite and turn the sod instead of merely scratching it—but the ingenuity wasn't forthcoming. And the villager of the Middle Ages, like the men who first had fire, had a smoke hole in the center of the straw and reed thatched roof of his one-room dwelling(which he shared with his animals), while the medieval charcoal burner(like his Stone Age ancestor)made himself a hut of small branches.

单选题Which of the following most accurately describes the passage?

单选题Many scientists remain ______ about the value of this research program.