问答题Suppose you have several experiences of buying books from Delta, an online bookstore, but the books were either delayed or damaged. Write a letter to the Customer Service of Delta to 1) complain about it, and 2) make two or three suggestions. You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address.
问答题Suppose you are the Service Manager of a camera company and one of your customers, Jack Black, has made a complaint. Write him a reply email to 1) confirm that you have received his email, and 2) inform him what you are going to do with his complaint You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address.
问答题Writeanessaybasedonthefollowingchart.Inyourwriting,youshould1)interpretthechart,and2)giveyourcomments.Youshouldwriteabout150wordsontheANSWERSHEET.
问答题Have you noticed how certain industries move together? For example, one airline introduces a particular service and every other airline immediately follows. The most recent example of this copycat phenomenon is how the hotel industry is thinking of and deploying technology. Simple ideas such as using your smartphone to open your door are now being offered as "new technologies." Copycat innovation forces many or all in a sector to improve and add new features to their offerings. But it withholds the cutting edge, the competitiveness and bold nature of break-out innovation as everyone is playing safe. The major negative is that borrowed innovations do not draw new members and becomes a stale "me-too" strategy. Here is the sweet irony: we customers would love to see totally innovative offerings and experimental ideas rolled out for us to test! So don't wait until everything is sorted out and perfected behind closed doors—throw it at your customers now.
问答题Standing in front of a shelf of eggs at a supermarket, the typical consumer might be forgiven for being confused. Free-roaming or free-farmed? Grass-fed, vegetarian-fed or whole grain-fed? The choices are endless: eggs have more eco-labels than any other product. And yet this list of labels is not necessarily a good thing. Today's consumer is faced with an estimated 455 eco-labels across 25 industry categories. But very few of these labels give people meaningful guidance in choosing environmentally superior products. My own research indicates consumers care about the source of the label and the quality of information it contains as they cannot realistically verify these things. In evaluating the tiuthfulness of these claims, consumers prefer to rely on more detailed information. For consumers, it is a leap of faith to trust that the label is honest and credible. What is needed, according to a lecturer who specialises in regulatory law, are clear standards and truth in labelling.
问答题Writeanessaybasedonthefollowingcharts.Inyourwriting,youshould1)interpretthecharts,and2)giveyourcomments.Youshouldwriteabout150wordsontheANSWERSHEET.
问答题Write an essay by commenting on the following saying. You can give examples to illustrate your point. You should write about 150 words on the ANSWER SHEET. 一根链条，最脆弱的一环决定其强度；一只木桶，最短的木板决定其容量。
问答题Writeanessaybasedonthefollowingtable.Inyourwriting,youshould1)describethetable,and2)giveyourcomments.Youshouldwriteabout150wordsontheANSWERSHEET.
问答题Writeanessaybasedonthefollowingchart.Inyourwriting,youshould1)interpretthechart,and2)giveyourcomments.Youshouldwriteabout150wordsontheANSWERSHEET.
问答题Suppose you want to apply for a job in a company as an office secretary. Write an application email to 1) introduce yourself briefly, and 2) earn a chance of an interview for yourself. You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address.
问答题You've been working for two years, and now you are planning to study in Sydney University for an MBA degree. Write a letter to their International Students Admission Office to 1) introduce yourself briefly, and 2) enquire about enrollment requirements. You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address. (10 points)
问答题Write an essay based on the following outline. You should write about 150 words on the ANSWER SHEET. 1. Different opinions on success 2. Ways to achieve success 3. My view on success
问答题Suppose you are a member of the organizing committee of the Conference of International Trade Cooperation. Write a speech to 1) declare the opening of the conference, and 2) include other information that you think is relative. You should write about 100 words on the ANSWER SHEET.
问答题Suppose you are a member of the organizing committee of the Conference of International Trade Cooperation. Write a speech to 1) declare the closing of the conference, and 2) include other information that you think is relative. You should write about 100 words on the ANSWER SHEET.
问答题Suppose you have received a job offer from KPMG. However, you have to decline it. Write an email to 1) decline the offer, explain your reasons, and 2) express your apology and best wishes. You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address.
问答题Some years ago I was offered a writing assignment that would require months of travel through Europe. How would I, unable to speak the language, totally unfamiliar with local geography, set up interviews and do research? So I sat down to write a letter begging off. Halfway through, a thought ran through my mind: you can't learn if you don't try. So I accepted the assignment. By the time I had finished the trip I was an experienced traveler. The point is that the new is almost by definition scary. But each time you try something, you learn, and as the learning piles up, the world opens to you. I've learned to ski at 40, and flown up the Rhine River in a balloon. And I'll go on doing such things. It is not because I am braver than others, but because I will accept anxiety as another name for challenge and I believe I can accomplish wonders.
问答题Suppose ABC Company, a fast-growing foreign trade company, needs 3 marketing assistants to develop their business. Write for them a Wanted Ad to 1) state the required qualifications, and 2) tell the applicants where to send their resume. You should write about 100 words on ANSWER SHEET.
问答题Suppose you really like the job you've just interviewed for in a company. Write a letter to the personnel manager to 1) re-emphasize your great interest in the job, and 2) express your strong desire to get the job. You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address.
问答题The majority of successful senior managers do not closely follow the classical rational model of first clarifying goals, assessing the problem, formulating options, estimating likelihoods of success, making a decision, and only then taking action to implement the decision. Rather, in their day-by-day tactical maneuvers, these senior executives rely on what is vaguely termed "intuition" to manage a network of correlated problems and to integrate action into the process of thinking. One of the implications of the intuitive style of executive management is that "thinking" is inseparable from acting. Managers often "know" what is right before they can analyze and explain it. So they frequently act first and explain later. Analysis is tied to action in thinking/acting cycles. In the cycles, managers develop thoughts about their companies and organizations not by analyzing a difficult situation and then acting, but by acting and analyzing in close concert.
问答题Writeanessaybasedonthefollowingchart.Inyourwriting,youshould1)interpretthechart,and2)giveyourcomments.Youshouldwriteabout150wordsontheANSWERSHEET.(15points)