单选题The innovation now occurring ______ the mobile phone industry reflects efforts by the development departments to tailor products to specific customer needs.

单选题Laser Jet Printer and Scanner RECORD OF PURCHASE Thank you for buying the most recent innovation from Desk Jockeys Inc. The Laser Jet Printer and Scanner is the perfect choice for your business. Having decided to purchase the Laser Jet Printer and Scanner, you are presumably already aware of the machine's various functions and capabilities. Please review the instruction manual included with the delivery to learn more about these features and how to use them. With this information, you will be able to use the Laser Jet Printer and Scanner to publish high quality documents such as letterheads, brochures and business cards. If you fill out the remaining portion of this form, you will go in the draw to win .an allexpenses-paid trip to Europe. A representative from our company will be in touch w th you within five days of receiving your form. Please write neatly: Name:______ Mailing address:______ City:______ Prov/State:______ Country:______ Phone:______ It is vital that you retain a copy of this Record of Purchase, as well as your product's serial number(V0980-1543). If you encounter any problems operating the machine, or wish to consult a customer service representative, you will be asked for these records. Verity Moana Customer Service Representative Desk Jockeys Inc. San Francisco, CA 09765 March 9 Dear Ms. Moana, I am writing to discuss the Laser Jet Printer and Scanner that I purchased from your company last month. First of all, I would like to express my satisfaction with my ~rinter. As the owner of a small business, I have to meet a variety of needs day to day, including marketing and administrative requirements. I use my Laser Jet Printer and Scanner most often to print out copies of promotional brochures for prospective clients. I bought the printer from a retail store in Pallado Mall in downtown San Francisco on February 13, sending my Record of Purchase the same afternoon. However, I cm still yet to hear back from your company about whether or not this document ever orrived. Please check your records and get back to me as soon as you can. Thank you, Peter Yates

单选题Waitangi Day is an annual occasion on which New Zealanders celebrate their rich cultural ______ . A. destiny B. stereotype C. heritage D. faculty

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单选题Questions 161-163 refer to the following e-mail message. Willey Home Furnishings Co. 15 Mary's Street Brookline, Massachusetts 02446 TEL: (617) 353-7154 FAX:(617) 353-4830 To: William Winkle ＜william@builder.com＞ From: Keith Weber ＜weber@willey.com＞ Date: July 21 Re: Order 037513Dear Mr. William Winkle, Thank you for your e-mail of July 18, where you called our attention to an error we made in shipping your order. We regret this error and apologize for any inconvenience to you. In your e-mail, you stated that your original order, placed on June 26, was for 50 boxes of light bulbs. We have confirmed this through our records, and we are prepared to exchange the merchandise at no cost to you. Please return the 50 fuse boxes we shipped to you in error, and once we receive them, we will send out your correct order. Once we receive the fixtures, we will happily credit your account for the cost of shipping. Furthermore, as a gesture of goodwill, we will be sending you a voucher for $30, good toward any future purchase at Willey Home Furnishings Co. Again, we apologize for our error. We pride ourselves on providing the best service for our customers, and we hope that you will continue to shop at Willey Home Furnishings Co. in the future. * Any questions? Call (617) 353-7107 Best regard, Keith Weber Customer Service Department

单选题The management team will be ______ a few changes to company policies at a special staff meeting on Wednesday. A. announce B. announced C. announcing D. announcement

单选题______ on the project, Mr. Green hardly slept. A. Having working B. Being worked C. Working D. He worked

单选题What did the customers recommend?

单选题Mr. Lee is ______ looking for ways to make the operation of Beauty Cosmetics more efficient.

单选题Neglecting to clean the filter of the air conditioner regularly will cause the unit to work less ______.

单选题Please ______ all completed application forms to the HR manager, Ms. Sally Biggs.

单选题One grand prize winner and two first place winners will be ______ from all eligible, correct entries.(A) handled(B) drawn(C) offered(D) given

单选题Due to other urgent schedules, Mr. Adams must complete his assignment ______ 3:40 p.m. A. to B. by C. in D. on

单选题Charity foundations and educational institutions are______from paying income tax to the government as they are considered nonprofit organizations.

单选题Two people were ______ injured when the viewing platform on Mt. Monbola collapsed.

单选题The attorney's ______ to the shipping company is to sue the port authorities for causing a loss of profit.(A) judgment(B) recommendation(C) activity(D) progression

单选题Ricky Luis, a company salesman, was ______ by the CEO for his record-breaking May figures.(A) congratulated(B) entrusted(C) realized(D) demonstrated