单选题What problem does the man mention?

单选题For the past ______ months they have been taking care of all new statistical information in the papers. A. several B. less C. another D. a lot

单选题Our company sent an important document ______ the client this morning. A．to B．by C．for D．什么都不填

单选题Nearly a quarter of the vehicles in Affordable Rentals' fleet are currently ______ repairs. A. underestimating B. overseeing C. overreacting D. undergoing

单选题GOLD RIDE RENTALS Customer Information: Name:______ Address:______ Phone Number:______ Type of vehicle desired(check one): Car( ) Van( ) Motorcycle( ) Other(specify: ) Model & Make:______ Insurance* (check all desired): Travel( ) Health( ) Life( ) Breakdown ( ) Estimated rental period:(days) Rental purpose(check one): Business( ) Leisure( ) Other(specify: ) Major destinations anticipated during rental(fill in the blanks): 1) State______City______ 2) State______City______ 3) State______City______ Gold Ride Center vehicle will be returned to:______ Payment Method(choose one) · Cash · Travelers Check · Credit Card [ Card number and Expiration Date:______ ______ ______ ______/______/______] (Vehicle fee schedule on separate page) By signing below, you agree to the following terms: The vehicle selected by the customer must be returned to a Gold Ride Rental Center in the same condition as at time of rental. The customer is liable for any damage to the vehicle while in his or her possession, including but not limited to body, engine, tires or interiors. Rental charges accrue every 24 hours and begin upon the customer taking possession. Charges end when the vehicle is formally returned to any Gold Ride Rental Center. Add-on coverage against collision and theft: $ 75 per type requested.

单选题What is the main purpose of the talk?

单选题Customer service representatives must know how to avoid becoming ______ with demanding customers.(A) arguable(B) argumentative(C) argumentatively(D) argument

单选题If Mr. Thomas has his office blinds closed, ______ means he does not want to be disturbed.

单选题Although his wallet was at the restaurant during the entire drive home, it was not until he arrived at the house ______ he remembered leaving it there.(A) did(B) that(C) when(D) where

单选题The consultant will provide an ______ of the time and money KM Motors can save by outsourcing the daily maintenance of the assembly line equipment.

单选题Elven Hotel has three______banquet halls that are large enough to hold corporate events and social functions of any kind.

单选题Not for one minute______think I have any hope of getting promoted. A. do I B. I do C. am I D. I am

单选题Questions 191-195 refer to the following two e-mail messages. To: Kelly Hoffman ＜kelly@glipublishing. com＞ From: Henry Samuel ＜henry@glipublishing. com＞ Date: December 23 Subject: Difficulty accessing the InternetDear Ms. Kelly Hoffman, I suddenly had difficulty accessing the Internet. I had no problem accessing outside web sites this morning. But since I returned from lunch, I haven' t been able to access web sites outside of the company's networks. I contacted the technical support manager immediately, but I haven't gotten a response yet. My colleague, Ms. Carol Hewitt, said you helped her solve her technical problem before and suggested I make a call to you directly. Is there a problem with the company's Internet connection or is this problem unique to my workstation? Thank you very much for your help. To: Henry Samuel ＜henry@glipublishing. com＞ From: Kelly Hoffman ＜kelly@glipublishing. com＞ Date: December 23 Re: Problem with access to the Internetear Mr. Henry Samuel, I'm very sorry for the inconvenience. Our technical support manager, Mr. Keith Wilson usually handles Internet problems but he will be out of the office until December 27, 2007. The failure of access seems to be occurring randomly. Almost all employees still have full online access but your workstation must be one of the ones that are experiencing connection problems today. To determine the cause of the problem and prevent it from happening again, I have forwarded your e-mail to our system administrators for further investigation. I expect to have the situation resolved within an hour. In the meantime, please delete your temporary Internet files. These files may have become corrupted and could possibly be contributing to the problem. Instructions for deleting the files can be found in your employee manuals. I will be leaving the office at 4 p. m. today. If you need further assistance after that time, please contact Mr. Gavin Newsom, my assistant. Kelly Hoffman Technical Support Department

单选题As you recall, you have ______ three visits to my home over the past month and a half to make repairs on the home entertainment system I purchased at Green Valley Home Electronics this past April. ______ I have been patient, first with having no sound from the system and then green bars across the screen, followed by an electrical fire occurring in the DVD player, I believe my patience has come to an end. This morning when I turned on the TV to watch the morning news, the broadcast was in another language, maybe Spanish. I"m not sure. My warranty has ______, but I am insisting that you come pick this system up and take it back. And I want a full refund on the purchase.

单选题What is the broadcast mainly about?