单选题Dealing with customers' complaints properly is a ______ for the manager's position. A. persistence B. refreshment C. requirement D. reimbursement

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单选题All of the products at Wally's Discount Furniture require ______, but detailed instructions and essential tools are provided.(A) assembly(B) support(C) reference(D) development

单选题Although creating a business plan will take______time, effort, and energy, it will be well worth the trouble. A. important B. significant C. considerate D. remarkable

单选题Kennedy ______ the presidential election in 1956. A. won B. win C. will win D. is going to win

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单选题Charles Lazarus initially founded the toy business, which is now known ______ Toys "R" Us, in Washington DC during the postwar baby boom era in 1948.(A) to(B) for(C) by(D) as

单选题Ms. Corbett's generous ______ gave the organization enough money to build a new community hall.(A) attribute(B) effort(C) asset(D) donation

单选题Although negotiation is a difficult art, there are certain things that can be done to help the inexperienced negotiator upgrade his or her skills. . It is an (147) fact that many people go into negotiations without having done their homework properly. They usually do not take the time to investigate the actual market situation or needs of the other side. This is a critical mistake that often leads to an unsatisfactory outcome. One likely result is that the negotiations may break down and no concrete result can be achieved. And in many cases, (148) an agreement can be reached, it may not be practical or durable as both parties retain ongoing doubts and mistrust about the other. In such a situation, the business relationship may not last very long. The best way to avoid such misunderstandings is to make preparation sheets listing a group of vital questions before sitting down with his or her counterparts. Many negotiators have found that these sheets are an effective way of forcing them (149) on the key issues of the negotiation they are about to enter.

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单选题From: yuxwang @teleopticals.com To: mliebowitz @ teleopticals.com Subject: Conference Date: September 12 Dear Mike, As you know, this year's Managers Training Conference is being held at the Springwater Convention Center in Palmerston from Friday, September 24, through Sunday, September 26. Below are all the details you'll need to find your way there. I've chosen you to lead two seminars on employee recruitment, so please come well-prepared. According to our surveys, there'll be a lot of people eager to hear from you. · Company buses will leave our main office in Tacoma at 7 A.M. on Friday, September 24. If you want to reserve a seat, please let me know by I P.M. on September 23. · If you are driving to the conference, take Highway 13 south to Larchfield Road Exit. After exiting, turn east onto Palmer Drive, then keep going straight until you reach Springwater Exit. The Center is just by Walter Avenue on Blaine Street about 10 minutes from the exit. Just follow the signs. I know you wrote earlier that Winston Marks wants to come by train, so I've attached the schedule. From Springwater Station he can take a shuttle bus to the Center. Please remind him he's got to get there by 2 P.M., though. The conference promises to be an exciting event for everyone concerned from Teleopticals. I look forward to seeing you there. Sincerely, Yu Xin Wang, Senior Director Event Planning Department Western Washington Rail Co. Departure and Arrival Schedule Train No. Departs Tacoma Arrives Springwater 798 9:00 10:05 024 10:30* 11:25 116 10:30 12:05 513 11:00 12:25 108 12:00** 1:25 Via Little Creek Shopping Plaza ** Monday through Thursday only

单选题It is essential that you ______ a high grade to pass the exam. A. get B. got C. will get D. getting

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单选题______ Mr. Bingham's promotion became official, many of his colleagues have approached him to congratulate him.

单选题To help us conduct the survey faster and more efficiently, please submit your three favorite choices in ______ of preference via the e-mail address below.(A) order(B) ordering(C) ordered(D) orderly