单选题Questions 29-40 · Read the report below about the growth of low-cost airlines. · Choose the correct word to fill each gap from A, B or C on the opposite page. · For each question (29-40), mark one letter (A, B or C) on your Answer Sheet. LOW-COST AIR TRAVEL For most organisations, it is very important to reduce travel costs. That is {{U}} {{U}} 1 {{/U}} {{/U}}more and more companies are booking flights with low-cost airlines; in fact, this {{U}} {{U}} 2 {{/U}} {{/U}}of the market has grown dramatically in recent years. Low-cost airlines offer tickets at well below the prices {{U}} {{U}} 3 {{/U}} {{/U}}by ordinary airlines, but {{U}} {{U}} 4 {{/U}} {{/U}}still meet the same safety standards and regulations. Operating costs are reduced in a number of {{U}} {{U}} 5 {{/U}} {{/U}}Firstly, customers book directly with the airline, either on the internet or {{U}} {{U}} 6 {{/U}} {{/U}}the telephone. Low-cost airlines do not, {{U}} {{U}} 7 {{/U}} {{/U}}have to pay commission to travel agents. Further savings are {{U}} {{U}} 8 {{/U}} {{/U}}as these airlines do not issue tickets-they simply give customers a reference number. Passengers do not normally receive postal confirmation of their booking {{U}} {{U}} 9 {{/U}} {{/U}}they ask for it, which some do in order to carry proof {{U}} {{U}} 10 {{/U}} {{/U}}booking. Finally, low-cost airlines do not usually offer {{U}} {{U}} 11 {{/U}} {{/U}}in-flight services. {{U}} {{U}} 12 {{/U}} {{/U}}low-cost airlines may soon become normal practice in the business world.

单选题Questions 1-8 · For questions 1-8, you will hear eight short recordings. · For each question, mark one letter (A, B or C) for the correct answer. · After you have listened once, replay each recording.

单选题Martin Re: Soledad Ramirez's visit to March finance conference. Hotel booking extended by one night as she has requested; location unchanged. Bettina Soledad Ramirez has asked Ａ．for a hotel closer to the conference centre. Ｂ．to stay at the hotel longer than planned. Ｃ．for confirmation that her conference accommodation is available.

单选题Questions 23-30 · You will hear a discussion between Philip Michael, the Chief Executive of IKD, a design company, and a journalist from the business section of a national newspaper. · For each question (23-30), mark one letter (A, B or C) for the correct answer. · After you have listened once, replay the recording.

单选题Questions 1-8 · For questions 1-8, you will hear eight short recordings, · For each question, mark one letter (A, B or C) for the correct answer, · After you have listened once, replay each recording.

单选题Questions 23-28 · Read the article below about a successful business partnership. · For each question (23-28) on the opposite page, choose the correct answer. · Mark one letter (A, B or C) on your Answer Sheet. PARTNERS IN SUCCESS Phil Brook and Sean Williams are friends who set up a company in 1997 providing finance to companies making IT purchases. Their firm, Syscap, now turns over ￡120m a year. 'I'm an extrovert, so selling fits my character,' explains Phil Brook. 'I started selling photocopiers, and it didn't take me long to achieve the agreed sales targets. Then, in 1994, I realised the IT industry was about to explode, and I decided to try and sell IT. I met a guy who was setting up as a computer re-seller, and I worked for him for three years, expanding his company to a turnover of ￡3-￡4m. We were among only a few people selling computer systems on lease, so we were attractive to reps offering finance. There was this guy from CTL Bank called Sean Williams who rang us dozens of times, trying to sell me IT finance. I was already getting finance from somebody else, but he kept on calling. That impressed me- I thought, if he's any good, maybe I'll recruit him.' Sean Williams adds, 'When we finally met, we went out to lunch and became firm friends. I thought Phil was fun, and we had similar interests. The next day, we did a deal together, and I provided him with all the finance he needed. Then he realised, and I soon agreed, that there was a big opportunity to do independently what I was already doing for the bank. So he left his job and established Syscap. It took me a while to decide to join him, because I was among the top salespeople nationally at my bank, and my future was planned. But I knew when I did that it was the right decision. I knew we had the same ideas about work. When you work hard, you get there, whether you're good or not. It's like golf. The more you practise, the luckier you get. With us, the more times we picked up the phone, the more deals we made. The business soon took off enormously. I've always had big ambitions, but I didn't expect it to become as big as this.' Phil thinks that the next few years look promising. 'The competition in this trade is weak,' he says, 'so I believe we can turn this into a ￡1bn company. People in our industry find it amazing that Sean and I still get on so well after all this time. But I'm glad we do. It's our partnership that makes the job fun.'

单选题Staffwhowishtoattendthedinner

单选题A success story Tony Pearson was appointed to the board of Greens, the sportswear company, as Chief Executive nine months ago. He has 1 almost 27 years in clothes retailing, previously 2 a senior position with Munroes, a company with as 3 as 300 retail outlets across the UK. Pearson is responsible for the company"s latest five-year plan. His general strategy has been to increase profits by expanding Greens" product 4 and so far the policy has worked. Stores 5 report a sales growth 6 about 20% this year. A 7 35 stores were redesigned in the current year 8 a cost of ￡23 million. In addition, ten new stores are expected to open 9 year for the next three or four years. Two of 10 new stores will be outside the UK. Mr Pearson says the company 11 intends to increase the 12 of distribution centres, and improve customer services. Overall, Tony Pearson"s business strategy seems to be proving very successful.

单选题UnitManagersshouldinformPersonnelwhichstaff

单选题Notice to retailers Owing to production delays and unexpected demand, we regret that product No. AS/524B is out of stock. A.This product is currently unavailable. B.Manufacture of this product is discontinued. C.The suppliers have temporarily withdrawn this product.

单选题Goods will be despatched to you on receipt of payment in full. A.You must pay the whole amount before goods are sent. B.You needn't pay in full until your goods arrive. C.Your goods will be sent when you have paid a deposit.

单选题Questions 23-30 · You will hear an interview between a radio presenter and a businessman, Tim Black, about British people relocating and going to work outside the UK. · For each question (23-30), mark one letter (A, B or C) for the correct answer. · After you have listened once, replay the recording.

问答题●YouhaverecentlystartedanewjobandthePersonnelManagerhasaskedyoutowriteanarticleforthecompanymagazine.●WriteanotetothePersonnelManager:●agreeingtowritethearticle●givingbriefdetailsofwhatyouwillwriteabout●askingaboutthedeadlineforthearticle.●Write30-40wordsonyourAnswerSheet.

问答题· What other things could visitors to a company do? · Why is it important to entertain company visitors? · How can companies attract new customers? · What kinds of things can companies do to keep their existing customers? · Why is competition among companies sometimes a good thing?

问答题In this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.

问答题A: What is important when... ? Choosing a computer skills course · Topics · Size of group · Qualification offered B: What is important when... ? Deciding the price of a product · Cost of production · Cost of similar products · Type of customer

问答题Dear Ms Kranz,