填空题TASK ONE--THE TYPE OF BUSINESS·For questions 13-17, match the extracts with the types of business to start, listed A-H.·For each extract, decide the type of business each speaker is going to start.·Write one letter (A-H) next to the number of the extract.A an export firmB a gas stationC a supermarketD an import firmE a garageF a restaurantG a tourism training programH a hotel

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填空题a good indication of a nation's industrial skill base. Teams take their part in

填空题Insurance company is always responsible for the loss in a sea swindling.

填空题Rewrite each sentence using a gerund or infinitive phrase. Peter thinks golf is a great way to relax. Peter enjoys playing golf.

填空题The problems arose because we did not use our normal forwarding agents. If we ______.

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填空题Dear Mr. Smith, Thank you for offering us the {{U}} {{U}} 1 {{/U}} {{/U}}to act as your agents in Tokyo. We would like to {{U}} {{U}} 2 {{/U}} {{/U}}the main points of the agreement. We are to have {{U}} {{U}} 3 {{/U}} {{/U}}selling rights for your {{U}} {{U}} 4 {{/U}} {{/U}}throughout Japan and we ourselves will not sell rival {{U}} {{U}} 5 {{/U}} {{/U}}while you will not supply any of our {{U}} {{U}} 6 {{/U}} {{/U}}in this country. We will {{U}} {{U}} 7 {{/U}} {{/U}}customers who will pay you direct and we will receive a ten percent {{U}} {{U}} 8 {{/U}} {{/U}}on net prices. In addition a further 2.5 percent {{U}} {{U}} 9 {{/U}} {{/U}}commission will be paid to us to guarantee customers' payments on our depositing an agreed sum in the Bank of Tokyo. You will responsible for {{U}} {{U}} 10 {{/U}} {{/U}}sales here with a press {{U}} {{U}} 11 {{/U}} {{/U}}in leading daily newspapers. The total amount of this being not less than ￡50000 {{U}} {{U}} 12 {{/U}} {{/U}}. As well as this you will supply us with literature in the forms of current catalogues, {{U}} {{U}} 13 {{/U}} {{/U}}, and leaflets which will be distributed to leading {{U}} {{U}} 14 {{/U}} {{/U}}. We will carry a {{U}} {{U}} 15 {{/U}} {{/U}}of your goods as {{U}} {{U}} 16 {{/U}} {{/U}}, but shipment and delivery will be made by you direct to {{U}} {{U}} 17 {{/U}} {{/U}}. The agency contract is to run for one year. We look forward to receiving the contract soon. Yours sincerely, J. Peteroon Sales Manager products competitors agency commission promoting per annum confirm brands wide range brochures opportunity advertising campaign samples sole invoice del creder retailers customers

填空题A p______ is the amount of money paid to an insurance company for cover.

填空题{{B}}PART OEN{{/B}}·You will hear a public relations manager telling about the way to mm on the charm.·As you listen, for questions 1-12, complete the notes using up to three words or a number.·You will hear the recording twice. Hints to turn on your charm1. Influence people by paying ______ to others.2. It is the key to successful ______.3. Figure out boss or colleague's ______.4. Be sure to command ______ when officemates seeking anything from each other.Experts' ideas of turning on charm5. Robert Cialdini's idea: use ______ as an influence technique.6. Valenti's approach: ______ is necessary.7. Buffer et al's strategic weapon: encourage the speaker's feeling of ______.Other advice8. Try to use ______.9. Be sure to get your ______ focus on the speaker.10. Remind yourself of other ______.11. e.g. turning off ______ at the meeting.12. putting aside e-mail for ______.

填空题· Read the text below about customer service.· In most lines there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines are correct.· For each numbered line 41—52, find the unnecessary word and then write the word in CAPITAL LETTERS. If a line is correct write CORRECT. {{B}}CUSTOMER SERVICE{{/B}} Customer service has become such as an important competitive differentiator that it really is no longer solely the responsibility of41. a small group of individuals staffing around a complaints desk.42. Customer service is included every employee's responsibility, and it43. should be a proactive rather than a reactive strategy. Excellent44. service wins and keeps up customers. Service means extras—in terms45. of product, care and information—customised to meet for the similar46. needs of a group of customers. It has become so relatively complex47. and inclusive, extending from order planning to postsales service,48. that a cross-functional team of staff and managers is often one needed49. for service delivery. Some more things haven't changed. The three50. "F"s of service still apply, it has to be fast, flexible, and come51. from the first person the client contacted. However by today, the first52. person may be a computer, and fast now means instantaneous. Flexibility remains key to survival.

填空题对背信用证 承兑信用证 备用信用证 履约信用证 限制议付信用证 付款信用证 对开信用证 担保信用证 商业票据信用 自由议付信用证 公开议付信用证 议付信用证

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填空题· Read the text below about a management training course.· In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.· If a line is correct, write CORRECT on your Answer Sheet.· If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. {{B}}Management Development Programme{{/B}} We are proud to present this Management Development Programme as a five-day opportunity to improve your personal and the interpersonal management skills.41. Managing - the human side of many enterprise - today calls for top-level talents in42. self-management and the management of others and this type course offers the inside43. track to gaining skills which needed to achieve outstanding effectiveness. It is designed44. for executives at all levels, to strengthen core skills in the areas of management45. and communication skills. By the end of the course, individuals will have been taken a46. major step forward in their ability to achieve truly excellent levels of performance47. from themselves and others. To maintain a high level of stimulation throughout course,48. a variety of learning methods will be employed. These include formal lectures,49. team exercises and case studies. All will be carefully managed to ensure you that50. learning is developed through relating to each one individual's own work experiences.51. In order to ensure that each participant derives the maximum of benefit from52. the course, numbers are limited to 15. So don't delay - book your place now!

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填空题Help for Exporters to Speak the Language The new Languages in Export Advisory Scheme has been started to help companies that are keen to export and have fewer than two hundred and fifty employees. It means that they (31) eligible for a grant of up to fifty per cent of the cost of three-and-a-half days' on-site consultancy. The scheme defines ways of meeting the business's language needs (32) relating its product or service to the overseas market. There are two stages: the first stage, (33) lasts half a day, gives employers understanding of the issues involved in exporting and briefs (34) on local language and export information centres. The second, three-day stage provides expert advice on competing effectively (35) overseas markets. A specialist in exports and language use analyses the firm's language needs and produces a plan (36) developing strategies. Strategies that might (37) considered include establishing on-line or phone links with an interpreting company, hiring a native of a particular country on a contract basis, advertising for someone (38) fluency in a particular language, and locating a foreign student on placement or at a local business school. Such people might help the boss to (39) up a stand at a business exhibition in a foreign city, as (40) as handle the paperwork and deal with clients. It is hoped that many small businesses all over the world will benefit from this idea in the future.

填空题{{B}}PART ONE{{/B}}{{B}} · Look at the sentences below and following texts. ·Which text does each sentence refer to? ·For each sentence 1--8, mark one letter A, B, C, D or E. ·You will need to use some of the letters more than once.{{/B}} {{B}}A. Greenwood Publishing Group{{/B}}The Greenwood Publishing Group is one of the world's leading publishers of reference titles, academic and general interest books, texts, books for librarians and other professionals, and electronic resources. With over 18,000 titles in print, GPG publishes some 1,000 books each year, many of which are recognized with annual awards from Choice, Library Journal, the American Library Association, and other scholarly and professional organizations. Greenwood was founded as an academic and educational publisher in 1967, and over the years the success of its publishing efforts has been reflected in many distinct imprints. In light of this extraordinary growth, it recently decided that it could serve its authors and readers better by combining the editorial and marketing activities of these imprints into two major book publishing programs, Greenwood Press for reference, Praeger Publishers for academic and general-interest nonfiction, along with Greenwood Electronic Media (GEM) for electronic resources.{{B}}B. Nextel Communications{{/B}}Nextel Communications, a FORTUNE 200 company based in Reston, Va, is a leading provider of fully integrated wireless communications services and has built the largest guaranteed all-digital wireless network in the country covering thousands of communities across the United States. Today, 95 percent of FORTUNE 500 companies are Nextel customers. Nextel and Nextel Partners, Inc. currently serve 296 of the top 300 U. S. markets where approximately 252 million people live or work. Nextel is traded on the NASDAQ National Market under the symbol NXTL. Nextel Partners is a separate company traded on the NASDAQ National Market.{{B}}C. Linux New Media AG{{/B}}Linux New Media AG is the market leader for print and online Linux content in Europe. For over eight years, Linux New Media has been providing useful information on this unique Open Source operating system on a monthly basis. Linux New Media publishes the international Linux Magazine in English as well as the German-language publications Linux Magazin, LinuxUser and EasyLinux. Its website www. linux-community, de is a central forum where people interested in Linux can easily access extensive archives of news and information. In addition, Linux New Media further serves the Linux community by organizing Linux events such as the LinuxPark at the CeBIT and SYSTEMS.{{B}}D. Microsoft Corporation{{/B}}Microsoft Corporation develops, manufactures, licenses and supports a wide range of software products for various computing devices. The Company's software products include scalable operating systems for servers, personal computers (PCs) and intelligent devices; server applications for client/server environments; information worker productivity applications; business solutions applications, and software development tools. Microsoft provides consulting services and product support services, and it trains and certifies system integrators and developers. The Company sells the Xbox video game console, along with games and peripherals. Its online businesses include the MSN subscription and the MSN network of Internet products and services. The Company's seven product segments are, Client, Server and Tools, Information Worker, Microsoft Business Solutions, MSN, Mobile and Embedded Devices and Home and Entertainment.{{B}}E. Complinet{{/B}}Complinet was founded in 1997 and employs over 130 people in its offices in New York and London. Today it helps over 1,000 companies with the management and distribution of regulatory information. Each day, over 15,000 regulatory professionals rely on it for quality analysis and robust compliance systems. Its customers include some of the world's leading regulatory and governmental bodies as well as the major financial services companies, lawyers and consultants. The key to its success is its clear understanding of the dynamic and complex elements of this heavily regulated industry and the significant pressure that this environment places on professionals working within it.