问答题● Read the letter below.Dear Sir or Madam Our Order Number 8044P On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer's ink from you. When we received this order, we found that the bottle was broken, and that the ink from the bottle had damaged all six packs of paper. We should be grateful if you would replace these items, or arrange to credit us with their value. Yours faithfullyMiguel Gomez, Office Manager● Write a reply to your customer ● thanking him for his letter ● apologising ● saying what you are going to do about his complaint ● promising better service in future.● Write 60--80 words.● De net include postal address.

问答题· You are personal assistant to the president of an American trading company, DNL International. The president leaves you a memo. To: Mack From: President Subject: Stopping Rent Date: April 25, 2003 It is decided at our monthly meeting that we are going to relocate our office this May and have to stop renting the present one. Please send a fax to the Administration Department, telling them about our decision and explaining the reason for our relocation.· Send a fax to the Administration Manager of your present office building: · telling him your decision of stop renting their office · explaining the reason for the relocation · expressing your thanks for their full support during your rent · asking him to contact you if he has any questions.· Write 60-80 words.· Write on your Answer Sheet.

问答题Scenario I'm going to describe a situation． A company wants to summarize the achievements in the past year，talk for two minutes about the company'S achievements and decide which two achievements are most useful． Here are some ideas to help you． Prompt material

问答题● Read this message from your secretary. Telephone Message Mr Smith called--sample of shirts not arrived yet. I checked with Sarah, she said it's on its way—will take three days. Was late because Bill Murray (Production' Manager) was sick for I weeks. Also, only three colours available ('not 5. as asked).● Write a letter to Mr Smith: ● apologizing ● explaining what happened ● saying when he will get the sample ● mentioning the change in the number of colours● Write 60—80 words on your Answer Sheet.● Do not include postal addresses.

问答题· Read part of a fax from a hotel manager, Mr. Washington, asking about the change of schedule. Thank you very much for your email, enquiring about the availability of the conference room at our hotel on October 12. Unfortunately, on the date you have chosen, there is another conference. Would you please considering making a change to your schedule? · Write a fax to Mr. Washington: · thanking him for his fax · agreeing to change the schedule · suggesting another date · telling him what else you want him to do. · Write 60-80 words on your Answer Sheet. · Do not include any postal address.

问答题Inthispartofthetest,theexaminerreadsoutascenarioandgivesyousomepromptmaterialintheformofpicturesorwords.Youhave30secondstolookatthetaskprompt,anexampleofwhichisbelow,andthenabouttwominutestodiscussthescenariowithyourpartner.Afterthat,theexaminerwillaskyoumorequestionsrelatedtothetopic.FortwoorthreecandidatesScenario*threeminutesforgroupsofthreecandidates.PromptmaterialForeignSalesTripMrsDaSilvaMrPerezMsYamadaTimewithcompany:25years14years1yearForeignLanguages:goodEnglish,goodEnglishgoodEnglishSpanishandandFrenchandbasicGermanKoreanSalesExperience:15yearsathome10yearsinhome2salestripsandoverseasmarketabroadPersonalQualities:notveryconfidentgoodteamleaderexcellentwhenworkingcommunicationaloneskillsFollow-onquestions·Howimportantdoyouthinkitistospeakthelanguageofthepeopleyouaresellingto?(Why?/Whynot?)·Whatspecialqualitiesdoyouthinkagoodsalespersonneeds?(Why?/Whynot?)·Doyouthinkit'sbettertosendonepersonorateamofpeopleonasalestrip?(Why?/Whynot?)·Doyouthinksalespeopleshouldbeallowedtotaketheirfamilieswiththemonforeigntrips?(Why?/Whynot?)·Whatproblemsdoyouthinktherecouldbewhensellingproductsinanothercountry?(Why?/Whynot?)

问答题Inthispartofthetest,theexaminerreadsoutascenarioandgivesyousomepromptmaterialintheformofpicturesorwords.Youhave30secondstolookatthetaskprompt,anexampleofwhichisbelow,andthenabouttwominutestodiscussthescenariowithyourpartner.Afterthat,theexaminerwillaskyoumorequestionsrelatedtothetopic.FortwoorthreecandidatesScenario*threeminutesforgroupsofthreecandidates.PromptmaterialHelpingLocalBusinessCollege·paycollegefeesforsomestudents·provideworkexperienceforstudents·giveregularpresentationsatcollege·offerjobstocollegegraduates·giveguidedtoursofthecompany·sharesportsfacilitieswiththecollegeFollow-onquestions·Canyouthinkofanyotherthingsacompanycoulddotohelpalocalcollege?(Why?)·Howimportantdoyouthinkpracticalexperienceisforbusinessstudents?(Why?/Whynot?)·Whatdoyouthinkaretheadvantagestoacollegeofhavingcontactswithlocalbusinesses?(Why?/Whynot?)·Doyouthinkthereareadvantagestoacompanyinhavingcontactswithalocalcollege?(Why?/Whynot?)·Doyouthinktheskillspeoplelearninonecompanyarealwaysusefulinanothercompany?(Why?/Whynot?)

问答题ListentoSimonChangdescribingthehotelhestayedinonabusinesstriptoBangkokandwriteshortanswerstothequestionsinExercise2.1.______2.______3.______4.______5.______6.______

问答题Task sheet: A. (Examiner Frame. I'm going to describe a situation. A company is planning to introduce an annual self-appraisal system for its staff. Talk together for about 2 minutes about the contents the staff should include in their self-appraisal reports and decide which 3 you think are most important. Here are some ideas to help you. ) B. Candidates' Prompt Sheet: Annual Self-appraisal Report Contents to be included in the report Fulfillment of personal annual plan Work performance Abiding by company rules and regulations Relationship with superiors Relationship with colleagues Suggestions

问答题Discussion about 5 minutes In this part of the test the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, an example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic. For two or three candidates {{B}}Scenario{{/B}} I'm going to describe a situation. A company is sending a staff on his business trip to another country. Talk together for about 2 minutes about the different things he needs to take and decide which 3 things would be most useful. Here are some ideas to help you. {{B}}Prompt material{{/B}} · Camera · Laptop computer · Credit carel · Map · Mobile phone · Books · Medicine · Gifts

问答题How will you use the Internet? Write sentences about what you will and won't use the Internet for like this: 1. (banking) {{U}}I'll do my banking on the internet.{{/U}} 2. (lectures) ______ 3. (shopping) ______ 4. (music) ______ 5. (books) ______ 6. (holidays) ______

问答题● Your company has just received new company brochures,● Write a note to the marketing Manager: ● telling her the brochures have arrived; ● saying which department they are in; ● asking her to collect her copies immediately.● Write about 30-50 words on your Answer Sheet.

问答题 To... {{U}}Sonia Spinks {{/U}} CC... Subject: Re:Missingdelivery Dear Mr.bentley, ↓ ↑

问答题Find sentences in Exercise 1 with a similar meaning to these sentences. a I liked my colleagues. {{U}} {{/U}} b The workwas very demanding. {{U}} {{/U}} c The training was excellent. {{U}} {{/U}} d I occasionally worked at the weekend. {{U}} {{/U}} e I often worked late.{{U}} {{/U}}

问答题ListentoJoyceMorgantalkingaboutpricesinEuropeandNewYork.Thefirsttimeyoulisten,labelthecharts(A-C)withthenamesoftheitemsinthebox.Thesecondtimeyoulisten,addthenamesofthecitytothecorrectcolumnforeachitem(1-9).AppleiMacLevi501sTimberlandboots

问答题Discussion—about5minutesInthispartofthetesttheexaminerreadsoutascenarioandgivesyousomepromptmaterialintheformofpictureorwords.Youhave30secondstolockatthepromptcard,anexampleofwhichisbelow,andthenabout2minutestodiscussthescenariowithyourpartner.Afterthattheexaminerwillaskyoumorequestionsrelatedtothetopic.Fortwoorthreecandidates

问答题 Scenario I'm going to describe a situation. A company is planning to introduce a general training programme for new staff. Talk together for about two minutes about the topics the company could include in the programme and decide which 3 you think are most important. Here are some ideas to help you. Prompt material GENERAL TRAINING PROGRAMME FOR NEW STAFF Topics for training · Equipment · Computer skills · Company organisation · Company rules · Customer service · Product training · Health and safety · Foreign languages