摘要
新时代,满足人民日益增长的美好生活需要亟需提升基层公共文化服务效能。近年基层公共文化服务领域面临机构空转、资源闲置、用户黏性不足等困境。借助三圈理论的解释框架,从价值、能力、支持等方面分析发现:服务项目偏离公众需求、管理和服务能力偏弱、中间层及基层政府的"选择性应付"、社会力量嵌入不足等是制约基层公共文化服务效能提升的关键因素。增强服务吸引力、推动管理和服务能力升级、积极争取体制内外多方行动力量的支持,是追求基层公共文化服务效能"耐克区"的可行路径。
In the new era,it is urgent to improve the effectiveness of grass-roots public cultural services to meet the growing needs of the people for a better life.In recent years,the grass-roots public cultural services are facing the dilemma of idle institutions,idle resources and insufficient user stickiness.With the help of the interpretative framework of the three-circle theory,it is found from the analysis of value,ability and support that:the deviation of service items from public needs,weak management and service capabilities,the"selective response"of middle and grass-roots government,and the insufficient effective participation of the social forces are the key factors that lead to the poor service efficiency of grass-roots public cultural services.Therefore,enhancing service attraction,promoting service capability upgrading,and actively striving for support from various actors both inside and outside the system are the feasible paths to pursue the"Nike District"of grass-roots public cultural service effectiveness.
作者
王雪丽
王瑞文
Wang Xueli;Wang Ruiwen
出处
《图书馆工作与研究》
CSSCI
北大核心
2020年第2期19-28,共10页
Library Work and Study
基金
天津市哲学社会科学规划项目“提高天津市公共文化资源利用效能的对策研究”(项目编号:TJGL17-023)研究成果之一.
关键词
基层公共文化服务
基层综合性文化服务中心①
服务效能
三圈理论
Grass-roots public cultural service
Grass-roots Comprehensive Cultural Service Center
Service effectiveness
Three Cir-cle Theory
