摘要
充分关注老年用户端需求,实现需求精准识别,是有效解决当前我国智慧养老发展适老化不足和供需失配问题的关键前提之一。老年用户端的智慧养老需求表达具有被动性、隐匿性、不准确性和复杂性等特征,需求信息传输路径可以分为直接信息传输和间接信息传输。当前供给侧、政府和研究机构三类需求评估主体分别存在对需求端关注不足、高度重视但落地不足、研究广度与深度均有待提升等问题。建议通过政府牵头建立需求评估促进机制、科学开展需求侧调研、赋能老年用户端以促进需求表达、充分利用间接传输路径和信息共享等举措,促进对老年用户端需求的发现及其实践应用。
Paying full attention to demands of older users and realizing accurate identification of demands are key preconditions to effectively solve the inadequate development and the mismatch between supply and demand in smart elderly care in China.This research shows that the expression of smart eldercare demands of older consumers is passive,hidden,inaccurate and complex.There are two paths of demand transmission:direct and indirect.Currently,there are three types of demand assessment subjects,namely the supply side,the government and research institutions,which have their respective problems.The supply side pays insufficient attention to care demands;the government attaches great importance to this issue but lacks implementation measures;and research institutions should have their research improved both in breadth and depth.It is then suggested to explore demands of older consumers and promote application by making the government take the lead to establish a demand assessment promotion mechanism,scientifically carry out demand side research,empower older consumers to encourage demand expression,and make full use of indirect transmission paths and information sharing.
作者
周建芳
肖雨琦
ZHOU Jianfang;XIAO Yuqi(Population Research Institution,Nanjing University of Posts and Telecommunications,Nanjing 210042,Jiangsu Province,China;School of Sociology and Population Studies,Nanjing University of Posts and Telecommunications,Nanjing 210023,Jiangsu Province,China)
出处
《老龄科学研究》
2023年第3期51-61,共11页
Scientific Research on Aging
基金
国家社会科学基金重点项目“居家养老家庭支持体系研究”(20ARK003)
关键词
智慧养老
老年用户端
需求关注
smart elderly care
older consumer
emphasis on demand
