摘要
公民对公共服务过程的直接或间接参与有助于公民观察和理解政府机构的运作方式和服务绩效,向政府部门及时提供服务反馈,从而帮助政府满足公民多样化的服务需求,提高公共服务的质量与合法性。因此,分析公共服务中的公民参与现象既能帮助提炼有关政民互动的理论知识,也能为完善政府相关制度与政策实践提供决策支持。近年来,以合作生产为代表的公共服务中的公民参与现象已成为国际公共管理学界越来越受欢迎的研究主题。本期评介文章介绍了2020年春季在国际公共管理杂志中发表或上线的针对公共服务中公民参与现象的四篇代表性研究论文。这四篇论文分别探讨了议题知识对公民参与合作生产意愿的影响、社会资本对公民参与合作投资意愿的影响、公民参与合作生产的心理成本,以及官员何时愿意接受公民参与。
Citizens’direct or indirect participation in the public service process helps citizens observe and understand the operational processes and service performance of government agencies.Under certain conditions,citizen participation may also improve the quality of public services and help the government meet the diverse service needs of its citizens.Analyzing the phenomenon of civic participation in public services is not only helpful to refine our theoretical knowledge about government-citizen interactions but also to provide decision-making support so as to improve the relevant government systems and policy practices.In recent years,citizen participation in public services,represented by the co-production literature,has become an increasingly popular research topic in international public management academia.This review article introduces four representative studies on citizen participation in public services published online or formally published in top public management journals in the spring of 2020.These four articles respectively examine the impact of issue-specific knowledge on the citizens’willingness to participate in co-production,on the impact of social capital on the citizens’willingness to participate in co-investment,on the psychological costs of citizen participation in co-production,and on when officials are willing to accept citizen participation.
作者
张友浪
ZHANG Youlang(School of Public Administration and Policy,Renmin University of China)
出处
《公共管理评论》
2020年第2期149-159,共11页
China Public Administration Review
基金
中国人民大学首都发展与战略研究院2020年度立项课题“首都人民内部矛盾和冲突化解研究”(项目批准号:311320203813)资助
关键词
公民参与
公共服务
合作生产
citizen participation
public services
co-production
