摘要
目的探讨护士处理慢性伤口的风险因素及护理干预措施,保障伤口护理质量和患者的安全。方法选择2013年7月~2014年6月我院伤口门诊接受治疗的慢性伤口患者120例,制定风险管理目标,从完善制度入手,规范操作流程,以患者安全为目标,做好全程风险管理。结果患者伤口的愈合率及对治疗效果、护士操作、服务态度、治疗环境的满意率均较以往提高(<0.01)。结论风险管理不但提高了伤口护理质量,确保了患者安全,也为医院赢得了良好形象。
Objective To explore ef ects and strategies of risk management for chronic wound treatment and quality nursing for patients.Methods In accordance with the inclusion and exclusion criteria,120 cases of patients with chronic wounds from July 2013 to June 2014 were chosen as experiment group.Measures were taken for managemengt of the nursing principles,flow sheet and process as wel as environmental surveillance.Results The experimental group was superior to the control group(before the performance)in the aspects of wound healing rate and patient's salisfaction(<0.01).Conclusion Risk management not only improves the quality of wound care ensures patient safety,but also establishes a good image and market share for the hospital.
作者
许绵绵
XU Mian-mian(Department I of Orthopedic,Jinjiang City Hospital,Jinjiang 362200,Fujian,China)
关键词
慢性伤口
安全目标
风险管理
Chronic wound
Patiens safety
Risk management