8Davenport T H, Prusak L. Working Knowledge [ M]. Boston, MA: Harvard Business School Press, 1998.
9Desouza K C, Awazu Y, Yamakawa S. Facilitating Knowledge Management Through Market Mechanism [J ]. Knowledge and Process Management, 2005,12 ( 2 ) : 99 - 107.
10Alavi M, Leidner D E. Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Resecrch Issues [J]. MIS Quarterly,2001,25( 1 ) : 107 - 136.
