摘要
排队现象在旅游活动中不可避免地存在着,研究排队现象及其管理措施对旅游业的发展具有不可忽视的重要性。应综合考虑各种因素,包括外部环境、行业特点等,采用一些有效措施,以求得一个优化方案。
The phenomena of excessive queues in the tourism activity can t be avoided.It s of great importance to research excessive queues and its management.In this paper,We expounded the basal of queuing theory in operation research and discussed its application in scenic spot management to help managers make decision scientifically.
出处
《北方经贸》
2009年第6期126-127,共2页
Northern Economy and Trade
关键词
排队论
景区管理
心理感知
excessive queues
scenic spot management
mental apperceive
