摘要
"沟通"本意是指使双方能通连,现引申为人与人之间对彼此间的思想、观念、意愿、情感等信息内容予以交流表达的一种方式。沟通是一把双刃剑,沟通顺畅,对双方彼此都大有裨益;沟通不顺畅其情形就会出现逆转,使彼此不免陷入尴尬境地,与人与己都不利。在图书馆,讲究沟通之道就更加显得尤为重要,特别是作为图书馆主体的图书馆员更应深谙此道,本文对此予以深入阐述。
The extended meaning of communication is the mutual expression way of the information such as the thought,idea,willingness and emotion. However,being a double-blade sword,the communication brings about negative influences too. On the one hand,unhindered communication will bring great benefit to each other. Otherwise,it can make the two sides into a very embarrassing circumstances. So the method of unhindered communication is very important in the library,expecially for the librarians.
关键词
沟通
沟通技巧
图书馆
图书馆员
communication communication skills library librarian
