摘要
管理问题形式化过程包括问题识别、问题定义、问题诊断及问题结构化4个阶段.本文对自70年代以来上述各阶段的研究进行了简要的回顾。
Managerial problem formulation is consisted of four phases:problem identification,problem definition,problem Diagnosis and problem structuring,and is an important part of managerial problem solving.Its aim is to find correct problem in individual and organization contexts.In the paper,The studies on the four phases since 1970's are reviewed respectively and the future research implications is discussed.
关键词
问题
问题求解
问题形式化
影响图
problem,problem solving,problem formulation,influence diagram