2Darlene E. Weingand. Managing Outside the Box: Marketing and Quality Management as Key to Library Effectiveness. Conference Papers of the 67^th IFLA Satellite Meeting
3Aira Lepkin. Education for Marketing Management: Profitable Opportunities for Information Professingals in Estonia, Conference Papers of the 67^th IFLA Satellite Meeting
4Dinesh K. Gupta Ashok Jambhekar. On the Link Between Marketing and Quality. Conference Papers of the 67^th IFLA Satellite Meeting
5Christie Koontz, Continuing Education for Library and Information Professionals: A Practical Approach. Conference Papers of the 67^th IFLA Satellite Meeting
6France Bouthillier. The teaching of Marketing and Quality Management in Schools of Library and Information Studies:The Case of North America, Conference Papers of the 67^th IFLA Satellite Meeting
7Sheila Webber. Teaching of Marketing and Quality Management in schools of library and information science in the UK: A Review and report of findings. Conference Papersof the 67^th IFLA Satellite Meeting