摘要
本文通过对国内外相关文献的梳理发现,尽管我国旅游企业的人才流失现象日益突出,相关研究也逐渐增加,但是大多数的研究仅仅从理论层面进行探讨,而没有进行实证研究,因此,很多理论研究结论有待考究。本文从我国旅行社的现状入手,从企业组织层面考虑人才流失的影响因素,对解决我国旅行社人才流失现象提供了理论和实践参考。通过实地调研和访谈,并采用多种途径收集到268份有效样本数据,最后运用SPSS和LISREL等统计分析软件进行理论假设验证。
Through making a literal review, this paper finds out that though the brain drain in the travel agency industry in China is getting increasingly prominent and the related research is gradually increasing, most researches only deal with the theoretical discussions instead of the empirical research. Hence, many theoretical research results remain to be studied. Considering what influences the brain drain at the enterprise organizational level has been a valuable research project and provides theoretical and practical references to solving the problem of brain drain in the travel agency industry in China. However, starting with the current situation of China's travel agency industry, this paper conducts field research and interviews, collects 268 valid samples, and uses the SPSS and LISREL software to test its theoretical hypotheses.
出处
《湖南工业职业技术学院学报》
2014年第2期71-75,共5页
Journal of Hunan Industry Polytechnic
基金
湖南工业职业技术学院科研课题<旅行社人才流失影响因素的实证研究>(项目编号:GYKYZ2013012)
关键词
旅行社
人才流失
内部沟通
工作满意度
组织承诺
travel agency
employee turn over
internal communication
work satisfaction
organizational commitment