摘要
ERP,CRM和SCM都是重要的企业应用软件系统,分别侧重于企业的内部资源管理、客户管理和供应链管理。在电子商务环境下,将这些系统相互连接起来融合为一体,在企业内部实行整合,全方位地构建企业业务支持体系,是现代企业经营追求的目标。文中首先分析了电子商务环境下企业的价值链,然后阐述了系统整合的必要性,最后提出了系统整合的解决方案,使企业赢得长久的竞争优势。
ERP,CRM and SCM are all important application systems of the enterprise and they focus on the management of interior resources,the customers and the supply chains of the enterprise respectively.The aim of modern business management is to merge these systems into each other and intergrade them inside the enterprise and construct an all-round business-supporting system under electronic commerce circumstance.This paper analyzed the value chain of the enterprise under electronic commerce circumstance firstly, and then explained the necessity of system-intergradation and put forward a solution to it at length, which will enable the enterprise win the advantage in the long-time competition.
出处
《微机发展》
2004年第7期67-69,共3页
Microcomputer Development
