摘要
11 0报警服务“有求必应”的承诺在公安机关和群众的认识及实践中遇到了很大问题 :从公安机关来看 ,首先是认识不统一 ,具体表现为肯定、部分肯定和否定的不同观点 ;其次是行动的不一致 ,具体可分为践诺型、弹性践诺型和不践诺型。从群众来看 ,认识上出现了误解与曲解 ,行动上出现了误用、滥用与骚乱。这些问题的严重后果是 :践诺型不堪重负 ,弹性践诺型可能失信于民 ,不践诺型必然失信于民 ;越俎代庖、助长其他政府部门的官僚主义习气 ;非专业的硬性处置会危及群众甚至处警人员的安全 ;不利于树立勤劳以及勇于战胜困难的社会风尚 ;延误对有危难的求助者的帮助。解决这些问题及消除不良后果的根本出路在于将“有求必应”的范围明确界定在公安机关的职责之内。
The 110 calling station has met a lot of problems in keeping it's words of'Grant whatever is requested':there is not a uniform realization and the actions from the police.The citizens could usually mistake and misinterpret the meanings of the police's compliance and misuse or abuse it.These problems have brought some serious results:to be over the capability of police if to do so,to lose the faith of the society if not to do so,to make the bureaucratism of other governmental institutes too much,to risk the citizens and the police officers in agency if to deal in the non-special way,and to postpone the help to people who may be in danger.The answers to these problems are that the police must keep their promises in their responsibility.
出处
《公安大学学报》
北大核心
2001年第6期29-33,共5页
Journal of Chinese People's Public Security University
关键词
110报警服务
“有求必应”
承诺
问题
后果
出路
110 calling station,Grant whatever is requested,promise,problem,result,answer
