摘要
随着越来越多的组织运用全面质量管理(TQM)作为提高竞争优势的途径,TQM已超出了竞争性企业的范围,而逐渐被推广到公共部门中来。文章探讨了公共部门应用TQM的策略,进而讨论TQM在我国政府管理中的推广问题。
As more and more organizations apply the TQM as a tool for promoting their competitive edge,the TQM application has been gradually extended from the competitive business firms to the public sector.This paper explores the strategy of applying TQM in the public sector and discusses the relevance for the case of China's administrative system.
出处
《福建行政学院福建经济管理干部学院学报》
2005年第3期35-39,79,共6页
Journal of Fujian School of Administration and Fujian Institute of Economics and Management
基金
国家社会科学基金资助项目(03BZZ028)
