6Clicknsettel. corn website available at http://www, clicknsettel.com (last visited sept 22,2002).
7Squaretrade.com website available at http://www, squaretrade.com (last visited sept 24,2002).
8http:// www . squartrade . eom/odr/jsp.
9see Amazon.com website, available at http://www.amazon, com/exec/obidos/subst/misc/policy(last visited Sept 24,2002).
10Joseph A. Zavaletta, J.D ,Using a E- dispute Technology to Facilitate the Resolution of E - contract Disputes: a Modest Proposal , University of Florida Journal of Technology Law and Policy, Volume 7,June 2002,No.1.pp. 14- 16.
