摘要
为了更好地学习、落实卫生部《医院管理评价指南(试行)》(以下简称指南),对国内外卓越绩效评价与管理大量文献比较研究,从而使医院更好地了解医院战略目标和标准,努力提高医疗质量,更好地为病人服务,保证医院整体价值最大化。文章介绍了美国、日本、英国、加拿大、俄罗斯等相关国家的医院质量管理卓越绩效评价情况,同时也介绍了我国医院评价的情况。
The author compares lots of literatures on performance evaluation and management in China and other countries in order to learn and practice the Hospital Management Evaluation Guideline. This work would be helpful to learn strategies and standard to improve medical quality and service patient, which could improve hospitals better value. The paper introduces quality and performance management in USA, Japan, UK, Canada, Russia and other countries and some lessons in China.
出处
《中国医院》
2006年第3期28-33,共6页
Chinese Hospitals
关键词
现代医院
质量管理
卓越绩效
评价流程
modern hospital, quality management, wonderful performance, evaluation process
