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数字馆藏服务绩效评估指标体系及其构建原则 被引量:47

On Building the Indicator System of Performance Evaluation of Digital Collection
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摘要 本文参考相关的国际、国家标准及国内外研究项目成果,结合我国数据库使用统计数据的可获取情况,论述了数字馆藏服务绩效评估指标体系的构建原则,并构建了数字馆藏服务绩效的评估指标体系,同时对评估指标体系的相关概念和每个指标的定义、适用范围和使用方法进行了说明,以期据此对数字馆藏的服务绩效进行评估和分析。 Based on the usage statistics element to be accessed in china, the author give seven criterias to be complied with in building the indicator system of evaluating digital collection performance. The performance indicator system includes 14 performance indicators. The description framework about each indicator references ISO11620, they are objective, scope, definition, method.
作者 索传军
出处 《图书情报知识》 CSSCI 北大核心 2006年第5期5-9,共5页 Documentation,Information & Knowledge
基金 国家自然科学基金项目(70573099)"电子资源在线使用统计与绩效评估"的阶段性成果 河南省高校新世纪优秀人才支持计划项目"数字图书馆信息服务质量管理系统研究"的阶段性成果
关键词 数字馆藏 绩效评估 指标体系 Digital collection Performance evaluation Indicator system
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参考文献17

  • 1ISO Information and Documentation-Library Performance Indicators.ISO11620:2003(E)
  • 2ISO Information and Documentation-International Library Statistics.ISO2789:2003(E)
  • 3Report on the NISO forum on performance measures and statistics for librarians.http://www.niso.org/news/reports/stats-rpt.html and NISO Z39.7-2002 Information Services and Use:Metrics &Statistics for Libraries and Information Providers-Data Dictionary.Draft Standard for Trial Use.http://www.niso.org/emetrics(2004-12-20)
  • 4ISO Information and Documentation-Library Performance Indicators.ISO11620:1998(E)
  • 5ISO Information and Documentation-International Library Statistics.ISO2789:2003(E):40
  • 6ISO Information and Documentation-International Library Statistics.ISO2789:2003(E):41
  • 7ISO Information and Documentation-International Library Statistics.ISO2789:2003(E):5
  • 8EQUINOX Library Performance Measurement and Quality Management System Performance Indicators for Electronic Library Services.http://www.equinox.dcu.ie/reports/pilist.html(2004-09-15)
  • 9董丽,周虹,赵熊.读者满意度调查分析系统的设计与实现[J].现代图书情报技术,2004(12):72-75. 被引量:24
  • 10McClure C.R,Bertot J.C.Developing National Data Collection Models for Public Library Network Statistics and Performance Measures(funded by IMLS).http://www.ii.fsu.edu/getProjectDetail.cfm?pageID=9&ProjectID=8(2004-12-01)

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