摘要
旅游者在旅游过程中会遇到一些负面事件,这些负面事件对旅游者的旅游活动造成一定的影响,目前对这些事件的研究比较缺乏。本文采用深入访谈和问卷调查相结合的方法,并使用发生频度、影响程度和可控制程度作为评价指标,以北京地区为例,研究国内旅游者在旅游过程中遇到的负面事件对旅游者旅游活动的影响,归纳出国内旅游者在北京遇到的主要负面事件,并提出相应的解决方案。
Tourists come across some negative events during their journey, which could have some effects on tourists＇ activity. On basis of interview, discussion and survey, this paper evaluates negative events by three indices. Take Beijing for example, this paper studies the effects of negative events on domestic tourists and puts forward corresponding measures.
出处
《北京社会科学》
CSSCI
北大核心
2006年第5期58-61,共4页
Social Sciences of Beijing
关键词
国内旅游者
负面事件
北京
domestic tourist
negative events
Beijing
