期刊文献+

行为管理在医院后勤社会化服务质量监管中的应用 被引量:2

Application on behavior management in hospital logistics socialization quality inspection
下载PDF
导出
摘要 本文结合北京大学深圳医院后勤社会化服务质量监管过程中对行为管理的实践,探讨了后勤员工行为管理需要注意的问题和可行的方法。 Based on the experience of behavior management in hospital logistics socialization quality inspection in Affiliated Shenzhen Hospital of Peking University, behavior management issues and approaches for hospital logistic staff were discussed.
出处 《中国医院》 2008年第1期52-53,共2页 Chinese Hospitals
关键词 医院后勤 行为管理 监督管理 hospital logistic, behavior management, inspection
  • 相关文献

参考文献4

二级参考文献20

  • 1郑静,凌莉,张福林,杨才布.门诊病人满意度的测量和评价[J].中华医院管理杂志,2004,20(6):372-374. 被引量:69
  • 2孙卫,骆树民.国外开发利用医疗消费者信息改进医疗服务质量的历史和现状[J].国外医学(医院管理分册),1993,10(1):1-6. 被引量:19
  • 3郑静,凌莉,张福林,杨才布.住院病人满意度影响因素调查分析[J].中国医院统计,2004,11(3):210-212. 被引量:34
  • 4杨建南.医院病人满意度分析[J].中国医院统计,1996,3(2):84-85. 被引量:11
  • 5[1]Alexander J.A.,Morrisey M.A.,"A Resource-Dependence Model of Hospital Contract Management",Health Service Research",1989;24(2):259-84.
  • 6[2]Fottler,M.D.,Schermerhorn,J.R.,Jr.,Wong J.& Money,W.H.,"Multi-institutional arrangements in Helath Care:Review,Analysis,and a Proposal for Future Research," Academy of Management Review,Vol.7,1982:67-79.
  • 7[3]Hard R.,"Hospitals Look to Hospitality Service Firms to Meet TQM Goals",Hospitals,1992;66(10):56-58.
  • 8[4]Kahn L.,"Departmental Contract Management up as Much as 162 Percent",Hospitals,1984;58(3):53-56,59-60,62-64,67-68.
  • 9[5]Morrisey M.A.Alexander J.A.,"Hospital Acquisition or Management Contract:A Theory of Strategic Choice",Health Care Manage Rev,1987;12(4),21-30.
  • 10[6]Taylor K.S."Contracting Gains Ground:Annual Survey Shows 10% Rise in Use of Contract Services",Hospitals,1993:67(10):32-42.

共引文献38

同被引文献10

引证文献2

二级引证文献25

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部