摘要
如何更好为烟草零售户提供优质服务以提高其满意度和忠诚度,这一直是中国烟草业面前的难题,本文提出无线烟草零售信息管理系统,通过无线烟草零售信息终端实时采集烟草零售信息,准确了解烟草零售户的需求,指导烟草零售户的销售和自动订购,可提高烟草零售户的满意度和忠诚度。
How to supply servers for tobacco retailer to improve loyalty, it＇ s always the difficulty questions for Chinese tobacco industry. This paper proposes a wireless tobacco retail information management system , this system could get tobacco retail information from retail information terminal through wireless networks, so know the demand and guide those tobacco retailer how to sale tobacco, to improve the degree of satisfaction and loyalty.
出处
《信息技术与信息化》
2008年第1期52-54,共3页
Information Technology and Informatization
关键词
零售信息管理系统
零售信息终端
无线网络
烟草行业
Retail information manage Retail information terminal Wireless networks Tobacco industry
