摘要
对2006年中国电子信息产业发展研究院与中国信息化绩效评估中心的绩效评估结果中省级政府网站绩效排名前10名网站进行调查,并研究分析省级政府网站绩效评估指标,发现我国省级政府网站个性化建设"在线办事"名不符实,公众参与内容的回复反馈实不理想,个性化设置和信息定置应用不普通。我国政府门户网站的个性化信息服务建设应采用如下策略:掌握用户不断变化的信息需求,丰富网上服务资源,加强网上办事能力;有效实现互动功能;利用计算机网络技术,实现个性化服务功能;做好面向用户的网站使用帮助信息。
This paper investigates 10 top provincial government websites in the performance appraisal made by China Electronic Information Industry Development Research Institute and Chinese Information Performance Appraisal Center and analyzes them according to the performance appraisal index for provincial government websites. Several problems are found as follows： fabled online act, dissatisfactory feedback of public participation in the contents, not universal applicption of personalized settings and customized infofrmation. The author makes some developmental strategies for personalized information service of Chinese government websites： mastering the changing information needs of users, enriching on-line service resources and strengthening on-line service ability; realizing the interaction function; realizing personalized service function by using computer technology; completing information for help in the use of websites for users.
出处
《图书馆建设》
CSSCI
北大核心
2008年第3期62-64,67,共4页
Library Development
关键词
个性化
信息服务
政府网站
Personalization
Information service
Government websites
