4Woodruff. Customer value; the next source fou competence advantage.Journal of the Marketing Science,1999(25)
5VOORBURG GROUP ONSERVICE STATISTICS.Service Indus-tries:Some Features in Japan[].th Meeting.1997
6Ogbuehi,A.,C.I Enyinda."Assessing the Impact of the Internationalization of Information Technology Services on Emerging Markets"[].Annual Meeting Proceedings.2002
7.CAD means computer-aided design,and CAM,computer-aided manufacturing[]..
8.Informatization in Japan and Its Impacts on Economic Growth[]..1994