交互记忆系统与团队任务、成员异质性、团队绩效关系的实证研究被引量：21

Empirical Analysis on Relationship between Transactive Memory System and Team Task,Member Heterogeneity and Team Performance

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摘要交互记忆系统可用于解释团队任务完成过程中的知识处理机制。本文以浙江省杭州地区的41个工作团队为样本,研究了交互记忆系统与团队任务、成员异质性、团队绩效之间的关系,在一定程度上弥补了以往实验室研究的不足。除了证实Lewis量表中有两个题目不理想外,还证实了:交互记忆系统与任务的常规程度、成员的专长异质性、团队绩效有显著相关性,而与成员的一般异质性(人口统计学特征)无显著相关性。本文采用rwg指标检验组内一致性,为以后在组织研究中处理多层面问题提供了一种可行的解决办法。 Transactive memory system（TMS）is a mechanism that can explain how members of effective teams process information needed for solving problems, and how they apply what they know. Based on the sample investigation of 41 work teams from 32 enterprises in Hangzhou, this paper studies the relationships between TMS and other team factors including team task, member heterogeneity and team performance, which is different from studies in the laboratory. Two items in the TMS scale developed by Lewis is verified be dropped. Furthermore,the resuits indicate that, TMS is significantly related to the routine level of task,expertise heterogeneity of team members and team performance, but not so with the general heterogeneity of team members （demographic characteristics）. This paper uses the index rwg test within group agreement,as providing a feasible resolution to solve the multilevel problem in organizational studies.

作者张钢熊立

机构地区浙江大学管理学院

出处《技术经济》 2008年第5期26-33,共8页 Journal of Technology Economics

基金国家自然科学基金项目(70671091)

关键词交互记忆系统团队任务成员异质性团队绩效 transactive memory system team task member heterogeneity team performance

分类号 F272 [经济管理—企业管理]

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