摘要
目的分析广东省医护人员在医患关系中的主要困惑所在,并据此提出促进和谐医患关系的对策建议。方法以现场问卷调查的方式对广东省5个地级市19家公立医院的586名医护人员进行调查,对相关资料进行统计学分析。结果医护人员中,66.2%的人认为当前医患关系不和谐,23.9%的人对改善医患关系信心不足,42.2%的人表示近1年来有时候受到医疗纠纷的困扰,75.7%的人表示为规避医疗纠纷而采取某些保护措施,78.2%的人认为医疗纠纷使医务人员的合法权益受到威胁。建议充分肯定医护人员在医疗职业过程中的付出;加强医患沟通,缩小医患双方对医患关系的认知差异;积极引导医护人员通过法律途径维护自己的合法权益;重构和谐社会关系需要社会各界共同努力。
Objective To analyze the bewilderments between the medical staffs and patients in the opinions of physicians and nurses in Guangdong Province. Based on the analysis,some suggestions aiming at promoting harmonious relationship between the medical staffs and patients would be advanced. Methods A questionnaire survey was conducted in 586 physicians and nurses in 19 public hospitals in 5 municipalities in Guangdong Province. The data were analyzed statistically. Results 66.2%of the physicians and nurses thought that the relationship between the medical staffs and patients was in harmonious;23.9% showed insufficient confidence in meliorating the relationship between the medical staffs and patients;42.2%told that they were sometimes obsessed by medical disputes in the past one year;75.7%showed that they had adopted certain protective measures to elude medical dispute;78.2%considered that medicaldisputes threatened the legal rights and interests of the medical staffs. Suggestions Givefully affirmation to the medical staffs＇ efforts in the medical occupation. Reinforce thecommunication between medical staffs and patients,and shrink the recognition differenceof the relationship between the medical staffs and patients. Guide the medical staffs tomaintain their legal rights and interests through legal approach actively.
出处
《中国医院管理》
北大核心
2008年第2期22-24,共3页
Chinese Hospital Management
基金
广东省卫生厅资助项目(A2006769)
关键词
医院
医护人员
医患关系
hospital,physicians and nurses,doctor-patient relationship
