摘要
基于对387名中国员工的调查数据,分析、考察了情绪智力与工作倦怠的关系中工作压力的中介作用.结果表明:在情绪智力影响情绪衰竭的过程中,工作压力是一个完全中介变量;但在情绪智力与工作倦怠的其他两个维度(玩世不恭和成就感低落)的关系中,工作压力只有部分中介作用.这表明情绪智力影响情绪衰竭的机制与影响玩世不恭、成就感低落的机制不完全相同.
The study was designed to explore the mediation effect of work stress between emotional intelligence and job burn-out based on the questionnaire survey of 387 Chinese employees. The results showed that work stress was a full mediator of the relationship between emotional intelligence and job burn-out, whereas work stress partially mediated the relationship of emotional intelligence with cynicism and reduced personal accomplishment. This implied that the mechanism of the effects of emotional intelligence on emotional exhaustion was different from that of the influence of emotional intelligence on cynicism and reduced personal accomplishment.
出处
《西南师范大学学报（自然科学版）》
CAS
CSCD
北大核心
2008年第3期148-154,共7页
Journal of Southwest China Normal University(Natural Science Edition)
关键词
情绪智力
工作压力
工作倦怠
emotional intelligence
work stress
job burn-out
