摘要
用户管理是图书馆管理中的重要组成部分,有效的用户管理不仅可以使图书馆有限的资源得到合理的利用,而且能最大限度满足用户的需求,从而提高图书馆的服务质量。如何对图书馆用户进行有效的管理是图书馆管理的一项重要工作,也是体现图书馆管理水平的重要标志。据此提出用户生命周期理论及其对图书馆管理的作用。
The user management is the important component in the library management.Valid user management can not only make the limited resources of the library get reasonable exploitation, and mostly satisfy the need of the user, thus raising the service quality of the library. How to carry on valid management to the library user is a key job of the library management, and also an important symble which embodies the library management level.The article puts forward the basic contents of the user life cycle management and its function for the library management.
出处
《图书馆建设》
CSSCI
北大核心
2008年第11期67-69,共3页
Library Development
关键词
图书馆
用户管理
生命周期
活跃度
Library
User management
Life cycle
Active degree
