摘要
目的:探讨建立优质高效并体现人本管理的护理质量管理模式。方法:以医院管理年和病人安全年为契机,通过成立不同职责的护理质量管理组,在有效培养和充分发挥临床一线护士长和护理骨干的作用中,创建"研究性检查"理念、有效落实纠正和持续改进的机制,实施系统的目标管理。结果:护理质量研究性检查实施后,危重患者的护理质量、患者对护理工作的满意度均有提高,护士长和护理骨干对自身工作理念和精神状态的评价也有积极改观。结论:护理管理组对护理质量实施研究性检查的应用,丰富了护理管理的内涵,有效提高了护理质量,是实用的护理质量管理方法。
Objective ： To establish a highly efficient person-based mode of nursing quality management. Methods： We developed the idea of researching inspection conducted by nursing quality management groups of different duties, gave full play to the abilities of head nurses and key nurses and persisted in continuous correction, improvement and systematic management of objectives. Results ： After the imple- mentation of researching inspection, the quality of critical patients nursing and patients satisfaction with nursing care were both obviously improved, and so were the working idea and enthusiasm of the head nur- ses and key nursing members. Conclusion： Researching inspection has enriched the connotation of nursing management, effectively improved nursing quality, and proved to be a practical method of nursing quality management.
出处
《医学研究生学报》
CAS
2008年第12期1304-1307,共4页
Journal of Medical Postgraduates
关键词
护理质量
检查方式
研究
效果
Nursing quality
Inspecting method
Research
Effect
