摘要
分析了医院危机的客观存在,提出医院危机管理的具体策略:一是建立健全医院危机管理组织体系;二是建立医院危机预警机制;三是应对危机事件的三个原则;四是积累医院危机公关资源;五是加强医院内部危机管理。
There is an objective existing of hospital crisis. It had proposed hospital crisis manage strategic as following: Firstly, establish the hospital crisis organization system; Secondary, establish the hospital crisis alarm system; Thirdly, three principles deal with crisis being emphasized; fourth; cumulate necessary resource to deals with crisis; Finally, establish the crisis consciousness for strengthening hospital internal crisis management.
出处
《中国卫生资源》
2009年第1期32-33,共2页
Chinese Health Resources
关键词
医院
医院管理
医院危机管理
Hospital
Hospital management
Hospital crisis management