摘要
目的为由于语言沟通障碍而意识清楚的患者提供非语言交流，满足其生理、心理需求。方法通过了解患者的心理，运用体态语、空间、抚摸及手写板、图片等方式进行非语言交流。结果非语言交流满足了患者的需求，减少了患者各种精神心理障碍的发生，使患者的满意度达到94．73％，从而提高了患者战胜疾病的信心和抢救成功率。结论用非语言交流方式作为载体进行无声信息传递，可改善护患关系，提高护理质量，稳定患者情绪，减轻心理负担，促进康复。
Objective To provide nonverbal communication to the patients who have language barriers to communication and a clear sense, to meet their physical, psychological needs. Methods By understanding Mental activities of the patients, useing body language, space, touching and hand-written sheet, photographs for nonverbal communication. Results Nonverbal communication met the needs of patients, reduced in patients with the incidence of mental disorders. The patient＇s satisfaction 94.73% shows nonverbal communication can help patients in improving the confidence to overcome illness and improve the survival rate. Conclusions By using nonverbal communication as a vehicle to carry out a silent message, we can improve the nurse-patient relationship, improve the quality of nursing and the emotional stability of the patients, reduce psychological burdens of the patients, and promote the patients＇rehabilitation.
出处
《国际医药卫生导报》
2009年第5期114-116,共3页
International Medicine and Health Guidance News
