2CHARLES F, MASON, ARIK R. How supplier characteristics influence the value of a supplier management ERP application [ J ]. Information Technology and Management, 2002(3): 161-180.
3PETER F, DOM1NEY M, HOEN Y. Measuring e-business performance: Towards a revised balanced scorecard approach [ J ] Information Systems and e-Business Management, 2008 (6): 265-281.
