摘要
随着服务供应链理论研究的兴起,作为其重要分支的物流服务供应链日益得到重视。结合物流服务供应链相关理论,指出第三方物流企业在LSSC中的决策定位——充当集成物流服务供应商。提出第三方物流企业进行服务创新可在实施顾客导向的战略基础上,从实施一体化物流服务、进行服务营销、进行组织变革、完善信息系统建设四个维度进行。
With the research on Service Supply Chain being risen, the research on Logistics Service Supply Chain, an important branch of the SSC, gradually gets people ＇ s attention. Combination with the theory of LSSC, this paper points out the position of the Third Party Logistics Enterprise in the LSSC--acting as integrated logistics service provider. Based on the customer-oriented strategy, the TPL Enterprise takes service innovation through the following ways： implementation of integrated logistics services, marketing services, organizational change and improving the information system.
出处
《物流工程与管理》
2009年第5期63-64,共2页
Logistics Engineering and Management
