期刊文献+

定制化购买情境下的消费者决策研究综述与展望 被引量:19

原文传递
导出
摘要 近年来在互联网等新技术的推动下,定制化战略开始在众多行业迅速普及,越来越多的国内企业也加入到定制化行列当中。在这一背景下,关于定制化的研究也日益受到学界的关注。本文围绕产品定制化购买情境下的消费者决策问题,对国内外相关研究进行了系统回顾;重点针对定制化决策任务的特征,消费者的参考点依赖与损失厌恶对产品定制决策的影响,消费者目标及动态自我调整在产品定制过程中的作用等问题梳理了相关研究成果;在此基础上归纳了以往研究的不足,并为开展这一主题的后续研究指出了方向。
出处 《外国经济与管理》 CSSCI 北大核心 2009年第6期32-38,共7页 Foreign Economics & Management
基金 国家自然科学基金重点项目<中国城市消费者行为研究--身份识别 社会认同视角下的探索>(编号:70832001)
  • 相关文献

参考文献20

  • 1Dellaert, Benedict G, and Stefan Stremersch. Marketing mass customized products: Striking the balance between utility and complexity[JJ. Journal of Marketing Research, 2005, 42(May): 219--227.
  • 2Arora, N, Xavier Dreze, Anindya Ghose, et al. Putting one-to-one marketing to work: Personalization, customization, and choice [J]. Marketing Letters, 2008, 19(3):305--321.
  • 3Pine Ⅱ, B J. Mass customizing: The new frontier in business competition[M]. Boston, MA: Harvard Business School Press, 1993.
  • 4Ida Silveira, G, Borenstein, D, and Fogliatto, F S. Mass customization: Literature review and research directions[J]. International Journal of Production Economics, 2001, 72(1): 1--13.
  • 5Bardakci, A, and Whitelock, J. How ready are customers for mass-customization? An exploratory study[J]. European Journal of Marketing,2004,38(11/12) : 1 396--1 416.
  • 6Kramer, T, Spolter-Weisfeld, S, and Thakkar, M. The effect of cultural orientation on consumer responses to personalization[J]. Marketing Science, 2007, 26(2): 246--258.
  • 7Kurniawan, S H, R H Y So, and Mitchell M Tseng. Consumer decision quality in mass customization[J]. International Journal of Mass Customization, 2006, 1(2/3): 176--194.
  • 8Liechty, J, V Ramaswamy, and S H Cohen. Choice menus for mass customization: An experimental approach for analyzing customer demand with an aloolication to a web-based information service[J]. Journal of Marketing Research, 2001, 38(2): 183--196.
  • 9Levav, J, M Heitmann, A Herrmann, and S S Iyengar. Order in product customization decisions[R]. MS1 Working Paper, 2008.
  • 10Guilabert, M, and Naveen Donthth Mass customization and consumer behaviour:The development of a scale to measure customer customization sensitivity[J]. International Journal of Mass Customization, 2006, 1(2/3): 166--175.

同被引文献184

引证文献19

二级引证文献70

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部